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- Aug 2, 2008
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Just trialing the 3cx software managed to get all the internal phones connecting however the remote ones seem to connect for a short period then disconnect randomly and keep doing this. Here’s the log of whats happening (the the way the fire wall is off on the 3cx router aswell as the router at the remote location) the 3cx router has the following ports opened:
5060 tcp & udp
5090 tcp
9000 – 9050 tcp & udp
23:12:30.653 Active calls counted toward license limit: []
23:11:58.653 Active calls counted toward license limit: []
23:11:26.653 Active calls counted toward license limit: []
23:10:54.653 Active calls counted toward license limit: []
23:10:23.434 [CM503008]: Call(28): Call is terminated
23:10:22.653 Active calls counted toward license limit: [28]
23:10:18.293 [CM503007]: Call(28): Device joined: sip:[email protected]:40600;rinstance=4857bc8389a63875
23:10:18.293 [CM503007]: Call(28): Device joined: sip:[email protected]:5060;transport=udp
23:10:18.293 [CM503002]: Call(28): Alerting sip:[email protected]:40600;rinstance=4857bc8389a63875
23:10:18.168 [CM503025]: Call(28): Calling Unknown:Ext.EndCall@[Dev:sip:[email protected]:40600;rinstance=4857bc8389a63875]
23:10:18.106 [CM503016]: Call(28): Attempt to reach <sip:[email protected]> failed. Reason: No Answer
23:09:50.653 Active calls counted toward license limit: [28]
23:09:18.653 Active calls counted toward license limit: [28]
23:09:18.434 [CM505001]: Ext.100: Device info: Device Identified: [Man: Cisco;Mod: 7940;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco-CP7940G/8.0] PBX contact: [sip:[email protected]:5060]
23:09:18.434 [CM503002]: Call(28): Alerting sip:[email protected]:5060;transport=udp
23:09:18.075 [CM503025]: Call(28): Calling Ext:Ext.100@[Dev:sip:[email protected]:5060;transport=udp]
23:09:17.903 [CM503004]: Call(28): Route 1: Ext:Ext.100@[Dev:sip:[email protected]:5060;transport=udp]
23:09:17.903 [CM503010]: Making route(s) to <sip:[email protected]>
23:09:17.903 [CM505001]: Ext.104: Device info: Device Identified: [Man: Cisco;Mod: 7940;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco-CP7940G/8.0] PBX contact: [sip:[email protected]:5060]
23:09:17.903 [CM503001]: Call(28): Incoming call from Ext.104 to <sip:[email protected]>
23:08:46.653 Active calls counted toward license limit: []
23:08:35.622 [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:[email protected]:5060;transport=udp/100]
23:08:14.653 Active calls counted toward license limit: []
23:08:08.200 [CM503008]: Call(27): Call is terminated
23:08:05.012 [CM503007]: Call(27): Device joined: sip:[email protected]:40600;rinstance=4857bc8389a63875
23:08:05.012 [CM503007]: Call(27): Device joined: sip:[email protected]:5060;transport=udp
23:08:05.012 [CM503002]: Call(27): Alerting sip:[email protected]:40600;rinstance=4857bc8389a63875
23:08:04.903 [CM503025]: Call(27): Calling Unknown:Ext.EndCall@[Dev:sip:[email protected]:40600;rinstance=4857bc8389a63875]
23:08:04.840 [CM503016]: Call(27): Attempt to reach <sip:[email protected]> failed. Reason: Not Registered
23:08:04.840 [CM503016]: Call(27): Attempt to reach <sip:[email protected]> failed. Reason: Not Registered
23:08:04.840 [CM503017]: Call(27): Target is not registered: Ext:Ext.103
23:08:04.840 [CM503010]: Making route(s) to <sip:[email protected]>
23:08:04.840 [CM505001]: Ext.104: Device info: Device Identified: [Man: Cisco;Mod: 7940;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco-CP7940G/8.0] PBX contact: [sip:[email protected]:5060]
23:08:04.840 [CM503001]: Call(27): Incoming call from Ext.104 to sip:[email protected]
As can be seen the phone manged to register and was able to call it (dont know if the audio was ok as it was never answered) then it randomly unregisters again. Anyone any ideas?
5060 tcp & udp
5090 tcp
9000 – 9050 tcp & udp
23:12:30.653 Active calls counted toward license limit: []
23:11:58.653 Active calls counted toward license limit: []
23:11:26.653 Active calls counted toward license limit: []
23:10:54.653 Active calls counted toward license limit: []
23:10:23.434 [CM503008]: Call(28): Call is terminated
23:10:22.653 Active calls counted toward license limit: [28]
23:10:18.293 [CM503007]: Call(28): Device joined: sip:[email protected]:40600;rinstance=4857bc8389a63875
23:10:18.293 [CM503007]: Call(28): Device joined: sip:[email protected]:5060;transport=udp
23:10:18.293 [CM503002]: Call(28): Alerting sip:[email protected]:40600;rinstance=4857bc8389a63875
23:10:18.168 [CM503025]: Call(28): Calling Unknown:Ext.EndCall@[Dev:sip:[email protected]:40600;rinstance=4857bc8389a63875]
23:10:18.106 [CM503016]: Call(28): Attempt to reach <sip:[email protected]> failed. Reason: No Answer
23:09:50.653 Active calls counted toward license limit: [28]
23:09:18.653 Active calls counted toward license limit: [28]
23:09:18.434 [CM505001]: Ext.100: Device info: Device Identified: [Man: Cisco;Mod: 7940;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco-CP7940G/8.0] PBX contact: [sip:[email protected]:5060]
23:09:18.434 [CM503002]: Call(28): Alerting sip:[email protected]:5060;transport=udp
23:09:18.075 [CM503025]: Call(28): Calling Ext:Ext.100@[Dev:sip:[email protected]:5060;transport=udp]
23:09:17.903 [CM503004]: Call(28): Route 1: Ext:Ext.100@[Dev:sip:[email protected]:5060;transport=udp]
23:09:17.903 [CM503010]: Making route(s) to <sip:[email protected]>
23:09:17.903 [CM505001]: Ext.104: Device info: Device Identified: [Man: Cisco;Mod: 7940;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco-CP7940G/8.0] PBX contact: [sip:[email protected]:5060]
23:09:17.903 [CM503001]: Call(28): Incoming call from Ext.104 to <sip:[email protected]>
23:08:46.653 Active calls counted toward license limit: []
23:08:35.622 [CM504001]: Ext.100: new contact is registered. Contact(s): [sip:[email protected]:5060;transport=udp/100]
23:08:14.653 Active calls counted toward license limit: []
23:08:08.200 [CM503008]: Call(27): Call is terminated
23:08:05.012 [CM503007]: Call(27): Device joined: sip:[email protected]:40600;rinstance=4857bc8389a63875
23:08:05.012 [CM503007]: Call(27): Device joined: sip:[email protected]:5060;transport=udp
23:08:05.012 [CM503002]: Call(27): Alerting sip:[email protected]:40600;rinstance=4857bc8389a63875
23:08:04.903 [CM503025]: Call(27): Calling Unknown:Ext.EndCall@[Dev:sip:[email protected]:40600;rinstance=4857bc8389a63875]
23:08:04.840 [CM503016]: Call(27): Attempt to reach <sip:[email protected]> failed. Reason: Not Registered
23:08:04.840 [CM503016]: Call(27): Attempt to reach <sip:[email protected]> failed. Reason: Not Registered
23:08:04.840 [CM503017]: Call(27): Target is not registered: Ext:Ext.103
23:08:04.840 [CM503010]: Making route(s) to <sip:[email protected]>
23:08:04.840 [CM505001]: Ext.104: Device info: Device Identified: [Man: Cisco;Mod: 7940;Rev: General] Capabilities:[reinvite, replaces, unable-no-sdp, no-recvonly] UserAgent: [Cisco-CP7940G/8.0] PBX contact: [sip:[email protected]:5060]
23:08:04.840 [CM503001]: Call(27): Incoming call from Ext.104 to sip:[email protected]
As can be seen the phone manged to register and was able to call it (dont know if the audio was ok as it was never answered) then it randomly unregisters again. Anyone any ideas?