dottydot
Free User
- Joined
- Jul 14, 2021
- Messages
- 17
- Reaction score
- 1
Im running 16.0.9 on Linux.
I dont have any office hours set up, none in the Global Settings, none in the Trunks, none in the extensions.
This is a default installation, for proof of concept.
I do have an Inbound rule for the DID that says ""Destination for calls outside office hours" voicemail"", and I dont have any specific hours on that rule.
Somehow, it is 8:50 PM local time here, and Im testing external calling the receptionist number and they go to Voice Mail.
If I change the Inbound Rule to ""Destination for calls outside office hours" Extension XX"" then the receptionist rings.
So that rule is the culprit, but I cant find how 3CX knows what the office hours are, because I didnt specify any.
Are there any defaults office hours specified somewhere else?
I dont have any office hours set up, none in the Global Settings, none in the Trunks, none in the extensions.
This is a default installation, for proof of concept.
I do have an Inbound rule for the DID that says ""Destination for calls outside office hours" voicemail"", and I dont have any specific hours on that rule.
Somehow, it is 8:50 PM local time here, and Im testing external calling the receptionist number and they go to Voice Mail.
If I change the Inbound Rule to ""Destination for calls outside office hours" Extension XX"" then the receptionist rings.
So that rule is the culprit, but I cant find how 3CX knows what the office hours are, because I didnt specify any.
Are there any defaults office hours specified somewhere else?