Solved Welcome Emails

Discussion in '3CX Phone System - General' started by techs221, Feb 8, 2017.

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  1. techs221

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    Hello

    I am new to 3CX server. I have setup my smtp server and tested it with success.
    But when I go to extension to send a welcome email I never get those emails.

    Any help would be great
     
  2. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @techs221

    Have you successfully received the test email? Have you checked spam folders? Are the emails under the extensions correct?
     
  3. techs221

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    Yes I am able to get the test email nothing in spam and I have added the email every place it says email. Not sure if it matters but I have a red dot next to the extension but i figured that is because the extension was not registered yet
     
  4. techs221

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    Ok I just tried to send out a test email and when I click the test button nothing happens. No email no error It worked yesterday when I tried
     
  5. GiannosC_3CX

    GiannosC_3CX Guest

    Hi techs221,

    What version and service pack are you on? Please use the gmail smtp server, you can find more details at this link https://www.3cx.com/blog/docs/gmail-mail-server/. Please let us know if the problem persists with gmail server or not.
     
  6. techs221

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    Ok I got it to work now thanks for your help
     
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