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What is the Q icon for?

Discussion in 'Android' started by jwoodland, May 22, 2014.

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  1. jwoodland

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    Between the in/out of office icon and the voice mail icon there is an icon that looks like a Q.

    What does this icon do?

    Also, the other icon is a circle with a dash in it. Pressing it turns it red. What is it for?

    I read through all of the 3CX Phoneinfo and could not find this.
     
  2. leejor

    leejor Well-Known Member

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    I may be wrong as I have not used them, and this is just a guess... perhaps the circle with the line might be an Available/Unavailable (for calls) button (Do not Disturb), and the Q may allow the set, if a part of a queue, to log in, or again, be available.

    On my phone, with Presence (port 5000 not open) not used, and the phone NOT part of a queue, they do nothing.
     
  3. ian.watts

    ian.watts Active Member

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    The circled dash should be a Do Not Disturb option.
    The Q is certainly log in/out of queues.. something I sometimes forget to do when roaming about outside of the office...
     
  4. jwoodland

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    Thanks. I hadn't thought about queues because we haven't got to them yet.
     
  5. craigreilly

    craigreilly Well-Known Member

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    The DND option confuses my users because we don't tell them about it... we only use presence -
    I wish we could turn off the DND feature and not have it show up on any devices.

    *30,31,32,etc...
     
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  6. roland_3CX

    roland_3CX Support Team

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    Hi Jwoodland,

    The Q symbol is to log in and out of the Queues.
     
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