What ports to open for Android push

Discussion in '3CX Phone System - General' started by Rob24h, Jan 17, 2018.

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  1. Rob24h

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    I have a VPS with 3CX v15.5.
    Android users complain that PUSH is not working on their phones. I have a firebase account and code and this is all setup. What I do have is a very strict firewall so maybe I have to open some ports there? And do I have to open ports to google for the firebase project to work?
     
  2. Rob24h

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    Those ports are all open so no problem there.
     
  3. Rob24h

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    Other users on the same PBX have iPhones and they have no problem at all.
    The Android phones having the problem are Samsungs and Motorolas.
     
  4. YiannisH_3CX

    YiannisH_3CX Support Team
    Staff Member 3CX Support

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    Hello @Rob24h

    Have you sent new welcome emails to the devices after the firebase project was created? Each time the project changes the clients should be re-provisioned with new welcome emails.
    You could also try deleting the firebase project details you created and let the PBX revert to the 3CX account. Then re-provision the clients with new welcome emails and see if that works.
     
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