Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

When Disable Extension is checked still rings in ringgroup?

Discussion in 'Windows' started by Ram!, Oct 13, 2014.

Thread Status:
Not open for further replies.
  1. Ram!

    Joined:
    Aug 20, 2014
    Messages:
    43
    Likes Received:
    0
    Hi

    I have checked Disable Extension for one of the extension, Now when I call that extension I get administrator has forbidden and when I add this in Queue I get no one is available, however when I add the same extenison to ring group, rings when I call ring group number.

    Is this a Bug??

    Any help would be appreciated.

    Regards,
    Ram
     
  2. leejor

    leejor Well-Known Member

    Joined:
    Jan 22, 2008
    Messages:
    11,277
    Likes Received:
    360
    Re: When Disable Extension is checked still rings in ringgro

    What version are you using?
     
  3. Ram!

    Joined:
    Aug 20, 2014
    Messages:
    43
    Likes Received:
    0
    Re: When Disable Extension is checked still rings in ringgro

    Hi leejor,

    I am sorry that I did not mention that in my previous post.

    It is version 12, latest.

    regards,
    Ram
     
Thread Status:
Not open for further replies.