When I call someone they cant hear me

Discussion in 'Windows' started by Jiggr, Sep 6, 2010.

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  1. Jiggr

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    I have used a lot of SoftPhones but this one seems to be really good. But I have a problem and I hope someone can help me.

    When I call someone they cant here me but I hear them. But if they call my phone we will hear each other. I thought it was some kind of problem with my firewall but I have tested it on different computers with the same result.

    I have two phone operators i can choose from. And it is only with one of these phone oprerators I have the problem. How is that possible?

    Thanks in advance!
     
  2. dag

    dag

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    Hi,
    I have the same problem.
    Uses Windows XP SP3, connected directly to internet without any router, firewall or antivirus.

    Tried with another PC - same problem.
    Tried another softphone - no problem.

    Hope there is any solution because this phone seems nice.
     
  3. leejor

    leejor Well-Known Member

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    Which provider doesn't work? Which one works? Are you behind a router? Which make/model? Are you using STUN? Have you tried using Wireshark, to compare the two calls? What does the 3CX phone log (Debug) show on each call?
     
  4. Gregplummer

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    When I call someone they cant here me but I hear them. same problem
     
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