when users call extension, they dont hear ringing or music

Discussion in '3CX Phone System - General' started by bnelson, Feb 7, 2010.

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  1. bnelson

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    I have 3cx setup to go to my digital receptionist where she speaks "press 1 for sales" etc.

    If i press 1, i hear "please hold while we transfer your call" (the default prompt)
    but then there is no ringing or music to let that caller know they are being transferred.

    is there a setting i missed? is this by design? can this be changed to a ringing or music?
     
  2. igor.snezhko

    igor.snezhko Active Member

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    If external caller not hearing MOH, you need to play with Replaces and Re-Invite settings (in 3CX ) of your gateway. Also you have to use a supported gateway.
     
  3. bnelson

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    Thanks for the reply,
    so is it music on hold that the caller would hear instead of a ringing tone when they press a number for an extension ? I just want something to happen so that the caller knows that thier call is being handled while being transferred to the extension they chose.

    i disabled support reinvites and enabled PBX delivers audio, i just called my phone system from my cell, i pressed extension 201, while my voip desktop phone rings, my cell phone hears dead silence. any other ideas?
     
  4. igor.snezhko

    igor.snezhko Active Member

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    What PSTN gateway or VoIp provider you using?
     
  5. nb

    nb Support Team
    Staff Member 3CX Support

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    First you need to identify whether this is a system wide problem (occurs all the time with both internal and external calls) or whether it is happening with inbound calls coming from the outside.

    TEST - get a normal phone registered inside locally to the pbx and call the same ivr (as if this phone call was an inbound external call.)

    make the call and see whether you hear music on hold after "please hold while I transfer your call"
    If you hear music on hold, then we know that we need to tackle the external gateway / provider.

    if not reply to this and we need to check the settings on the phone.

    Specify the phone / firmware used and also mention the gateway / provider you are using.
     
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  6. JPElectron

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    I have this problem too...

    Using Cbeyond Sip Connect as the VoIP provider
    Using Linksys and Snom phones
    Call from internal extension to extension = Ringing is heard
    Call transfered from internal ext. to ext. = Moh is heard
    Call from outside (to DR) then they enter an extension = silence while the phone is ringing :cry:
     
  7. bnelson

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    sorry for the late response,

    Calls placed from outside to inside = no ringing or music, just silence
    called placed from inside to outside = ringing, but once i place the caller on hold, no music
    calls placed from internal extensions to internal extensions = ringing, but once i place the caller on hold, no music.

    im running windows 2008 r2
    voip provider is callcentric
    phone is Aastra 9480i and also trying with the 3cx softphone
     
  8. shedster99

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    We had exactly the same problem, turns out (for some reason) on a new install any .mp3 files used wouldn't play.

    I converted them to .wav and bingo, worked immediately.

    Best to download all the most recent command prompts too from 3CX.
     
  9. EpulseNetworks

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    Make sure you install Desktop Experience through Windows Features. I just completed a 3CX install on Windows Server 2008 and forgot to add Desktop Experience. MOH started working after installation & reboot.
     
  10. LeonidasG

    LeonidasG Support Team
    Staff Member 3CX Support

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    When you converted them to .wav, what settings did you use?
    Did you have to convert the MOH file? Did converting it to wav fix you issues?
     
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  11. kanshare

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    Concur with you too
    Yup I am experincing this problem too. (silence after making a choice)

    And another one too that is that the 2nd and 3rd ring group on the option or extension cannot pick up the calls.

    Internal calls to the IVR has ringing after the I will transfer message. But not external. But not being able to pick up calls still persist internally too.

    I have upgraded this system to the Ver 810116 using an NFR licence. The strange thing is this.

    Additional problem Person on receiving side cant pick up calls.
    External call to ivr to one ring group be they on position 1, 2, 3 or anywhere it works
    External call to ivr to another ring group be they on any other position the phone will ring but i cant pick up what ever button i press.
    Creating another ring group also has the same problem.
    Moving an extention from the ring group that works to the one that doesnt work also does not allow me to pick up that extention when it is part of the 2nd or 3rd or any other ring group even direct to extension.


    The system of phones being used
    The phones i am using is the soft phone v4 and also the older softphones. Yealink desktop phones
    T26p
    Firmware Version 6.3.0.50
    Hardware Version 4.0.0.1

    T22P
    Firmware Version 7.41.0.10
    Hardware Version 5.0.0.17

    T20P
    Firmware Version 9.43.0.33
    Hardware Version 7.0.0.51

    T20P (different hardware)
    Firmware Version 9.43.0.33
    Hardware Version 7.0.0.1

    Temporary solution
    So for the moment i have had to put an announcement that it has a technical difficulty and that they should leave a voice message.
     
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  12. mfm

    mfm Active Member

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    Have you tried playing the music on hold file with window media player, or switching to one in WAV format?

    Did not quite get this part.
    Please post some logs of the ring group problem. Also try and see if the problem exists with the VOIP phone.
     
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  13. kanshare

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    HI Yes i have played the file which is the default file that comes with 3cx on media player. No problems sound real good.

    On another one. I meant another problem i receive is that

    after the please hold while i transfer the call default message from 3cx plays. After that the silence. But on the called end the phone is ringing. But you are unable to pick up the call. It just rings perpetually no matter what method you try to pick up the phone.

    But it works for one group that is in the IVR list. But it does not work for any other group or extension. Even if you move the position of the group to the position that the working group had previously occupied, and the working group to another. The working group continues to work.

    Also if you move an extension from the working group to the non working group then that extension will have the same problem as the non-working group that you have moved it to.

    Hope that didnt sound too confusing.
     
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  14. mfm

    mfm Active Member

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    Oki, what if you try to recreate the Ring group. Does that help? Could you post a log snippet of a call the has been transferred maybe there might be some useful data.
     
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  15. kanshare

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    Okay here goes.

    Code:
    12:19:25.826|4828|.\api\VXIpromptImpl.cpp(132):IvrDll, VXIpromptImpl::Impl::Queue(), baseUrl = 'http://localhost:5484/(S(mwnt4k45e1j2du454et2w2j0))/dr.aspx?dr=8002&to=8002&from=10001'
    12:19:25.826|4828|.\api\VXIpromptImpl.cpp(240):IvrDll, VXIpromptImpl::Impl::Queue(), Queuing AUDIO: C:\ProgramData\3CX\Data\Ivr\Prompts\kansharewelcome4.wav
    12:19:26.288|4828|.\api\VXIrecImpl.cpp(304):IvrDll, VXIrecImpl::Impl::Recognize(), Recognition started
    12:19:31.105|0720|.\VXIMachine.cpp(1294):IvrDll, CallSession::DtmfPressed(), PBX/Media: Dtmf '2' pressed
    12:19:33.105|4828|.\api\VXIrecImpl.cpp(428):IvrDll, VXIrecImpl::Impl::Recognize(), Recognition stopped
    12:19:33.105|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'application.waveform$ = null;', 0x00000000
    12:19:33.105|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.105|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'application.lastresult$ = null;', 0x00000000
    12:19:33.105|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.105|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'application.lastresult$ = new Array();', 0x00000000
    12:19:33.105|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.105|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'application.lastresult$[0] = new Object();', 0x00000000
    12:19:33.105|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.106|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'application.lastresult$[0].utterance = '2';', 0x00000000
    12:19:33.106|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.106|4828|(0):Subtag SBjsiSetVarValue. entering: 0x02A1B110, 'application.lastresult$[0].confidence', 0x02A2E7C8
    12:19:33.106|4828|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:19:33.106|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'application.lastresult$[0].inputmode = 'dtmf';', 0x00000000
    12:19:33.106|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.106|4828|(0):Subtag SBjsiSetVarValue. entering: 0x02A1B110, 'application.lastresult$[0].interpretation', 0x02A2E528
    12:19:33.106|4828|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:19:33.106|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'application.lastresult$.utterance = application.lastresult$[0].utterance;', 0x00000000
    12:19:33.106|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.107|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'application.lastresult$.confidence = application.lastresult$[0].confidence;', 0x00000000
    12:19:33.107|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.107|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'application.lastresult$.inputmode = application.lastresult$[0].inputmode;', 0x00000000
    12:19:33.107|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.107|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'application.lastresult$.interpretation = application.lastresult$[0].interpretation;', 0x00000000
    12:19:33.107|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.107|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'act = application.lastresult$[0].interpretation;', 0x00000000
    12:19:33.107|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.107|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'act$ = new Object();', 0x00000000
    12:19:33.107|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.108|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'act$.confidence = application.lastresult$[0].confidence;', 0x00000000
    12:19:33.108|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.108|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'act$.utterance = application.lastresult$[0].utterance;', 0x00000000
    12:19:33.108|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.108|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'act$.inputmode = application.lastresult$[0].inputmode;', 0x00000000
    12:19:33.108|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.108|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'act$.interpretation = application.lastresult$[0].interpretation;', 0x00000000
    12:19:33.108|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:33.108|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1B110, '$_execAnonymous_'
    12:19:33.108|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:33.109|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'act.length == dn_len', 0x1A61F2CC
    12:19:33.109|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x1A61F2CC (0x02A2E5A0)
    12:19:33.109|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'act == '*'', 0x1A61F2CC
    12:19:33.109|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x1A61F2CC (0x02A2E5A0)
    12:19:33.109|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, ''Action_'+act', 0x1A61F1A8
    12:19:33.109|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x1A61F1A8 (0x02A2E5A0)
    12:19:33.109|4828|(0):Subtag SBjsiPopScope. entering: 0x02A1B110
    12:19:33.109|4828|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:19:33.109|4828|(0):Subtag SBjsiPopScope. entering: 0x02A1B110
    12:19:33.109|4828|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:19:33.109|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1B110, 'local'
    12:19:33.110|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:33.110|4828|(0):Subtag SBjsiSetVarExpr. entering: 0x02A1B110, 'Action_2', 'true'
    12:19:33.110|4828|(0):Subtag SBjsiSetVarExpr. exiting: returned 0
    12:19:33.110|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1B110, '$_execAnonymous_'
    12:19:33.110|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:33.110|4828|(0):Subtag SBjsiSetVarExpr. entering: 0x02A1B110, 'dn_fwd', '8007'
    12:19:33.110|4828|(0):Subtag SBjsiSetVarExpr. exiting: returned 0
    12:19:33.110|4828|(0):Subtag SBjsiPopScope. entering: 0x02A1B110
    12:19:33.110|4828|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:19:33.110|4828|(0):Subtag SBjsiPopScope. entering: 0x02A1B110
    12:19:33.110|4828|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:19:33.110|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1B110, 'local'
    12:19:33.111|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:33.111|4828|(0):Subtag SBjsiSetVarExpr. entering: 0x02A1B110, 'transfToDN', 'true'
    12:19:33.111|4828|(0):Subtag SBjsiSetVarExpr. exiting: returned 0
    12:19:33.111|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1B110, '$_execAnonymous_'
    12:19:33.111|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:33.111|4828|(0):Subtag SBjsiSetVarExpr. entering: 0x02A1B110, 'trprompt', '1'
    12:19:33.111|4828|(0):Subtag SBjsiSetVarExpr. exiting: returned 0
    12:19:33.111|4828|(0):Subtag SBjsiPopScope. entering: 0x02A1B110
    12:19:33.111|4828|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:19:33.111|4828|(0):Subtag SBjsiPopScope. entering: 0x02A1B110
    12:19:33.111|4828|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:19:33.111|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1B110, 'local'
    12:19:33.112|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:33.112|4828|(0):Subtag SBjsiGetVar. entering: 0x02A1B110, 'dn_fwd', 0x1A61F464
    12:19:33.112|4828|(0):Subtag SBjsiGetVar. exiting: returned 0, 0x1A61F464 (0x02A2E5E8)
    12:19:33.112|4828|(0):Subtag SBjsiGetVar. entering: 0x02A1B110, 'trprompt', 0x1A61F464
    12:19:33.112|4828|(0):Subtag SBjsiGetVar. exiting: returned 0, 0x1A61F464 (0x02A2E5D0)
    12:19:33.112|4828|(0):Subtag SBjsiGetVar. entering: 0x02A1B110, 'user_param', 0x1A61F464
    12:19:33.112|4828|(0):Subtag SBjsiGetVar. exiting: returned 0, 0x1A61F464 (0x02A2E7C8)
    12:19:33.153|4828|(0):Subtag SBjsiCreateContext. entering: 0x02A3B62C
    12:19:33.153|4828|(0):Subtag SBjsiCreateContext. exiting: returned 0, 0x02A1AE80
    12:19:33.153|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1AE80, 'session'
    12:19:33.153|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:33.153|4828|(0):Subtag SBjsiSetVarValue. entering: 0x02A1AE80, 'session.ani', 0x0164AF00
    12:19:33.154|4828|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:19:33.154|4828|(0):Subtag SBjsiSetVarValue. entering: 0x02A1AE80, 'session.callid', 0x0164AF60
    12:19:33.154|4828|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:19:33.154|4828|(0):Subtag SBjsiSetVarValue. entering: 0x02A1AE80, 'session.dnis', 0x0164AEB8
    12:19:33.154|4828|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:19:33.154|4828|(0):Subtag SBjsiSetVarValue. entering: 0x02A1AE80, 'session.navigator', 0x0164AFD8
    12:19:33.154|4828|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:19:33.158|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1AE80, 'application'
    12:19:33.158|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:33.158|4828|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A1AE80, 'rtOperator', ''1000''
    12:19:33.158|4828|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:19:33.158|4828|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A1AE80, 'rtMOH', ''C:\ProgramData\3CX\Data\Ivr\Prompts\onhold.mp3''
    12:19:33.158|4828|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:19:33.158|4828|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A1AE80, 'rtPbxSipPort', '':5060''
    12:19:33.158|4828|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:19:33.159|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1AE80, '$_platDefaults_'
    12:19:33.159|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:33.159|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1AE80, 'document'
    12:19:33.159|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:33.159|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1AE80, 'dialog'
    12:19:33.159|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:33.159|4828|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A1AE80, 'dn_fwd', ''
    12:19:33.159|4828|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:19:33.159|4828|(0):Subtag SBjsiCheckVar. entering: 0x02A1AE80, 'dn_fwd'
    12:19:33.159|4828|(0):Subtag SBjsiCheckVar. exiting: returned 1
    12:19:33.159|4828|(0):Subtag SBjsiSetVarValue. entering: 0x02A1AE80, 'dn_fwd', 0x02A31928
    12:19:33.159|4828|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:19:33.160|4828|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A1AE80, 'user_param', ''
    12:19:33.160|4828|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:19:33.160|4828|(0):Subtag SBjsiCheckVar. entering: 0x02A1AE80, 'user_param'
    12:19:33.160|4828|(0):Subtag SBjsiCheckVar. exiting: returned 1
    12:19:33.160|4828|(0):Subtag SBjsiSetVarValue. entering: 0x02A1AE80, 'user_param', 0x02A31970
    12:19:33.160|4828|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:19:33.160|4828|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A1AE80, 'trprompt', ''
    12:19:33.160|4828|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:19:33.160|4828|(0):Subtag SBjsiCheckVar. entering: 0x02A1AE80, 'trprompt'
    12:19:33.160|4828|(0):Subtag SBjsiCheckVar. exiting: returned 1
    12:19:33.160|4828|(0):Subtag SBjsiSetVarValue. entering: 0x02A1AE80, 'trprompt', 0x02A318E0
    12:19:33.160|4828|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:19:33.161|4828|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A1AE80, 'dest', ''sip:'+dn_fwd+'@127.0.0.1'+rtPbxSipPort'
    12:19:33.161|4828|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:19:33.161|4828|(0):Subtag SBjsiCheckVar. entering: 0x02A1AE80, 'dest'
    12:19:33.161|4828|(0):Subtag SBjsiCheckVar. exiting: returned 0
    12:19:33.161|4828|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A1AE80, 'result', ''failed''
    12:19:33.161|4828|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:19:33.161|4828|(0):Subtag SBjsiCheckVar. entering: 0x02A1AE80, 'result'
    12:19:33.161|4828|(0):Subtag SBjsiCheckVar. exiting: returned 0
    12:19:33.161|4828|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A1AE80, '$_internalName_31427', ''
    12:19:33.161|4828|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:19:33.161|4828|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A1AE80, 'op_tr', ''
    12:19:33.161|4828|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:19:33.162|4828|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A1AE80, '$_internalName_31428', ''
    12:19:33.162|4828|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:19:33.162|4828|(0):Subtag SBjsiCheckVar. entering: 0x02A1AE80, '$_internalName_31427'
    12:19:33.162|4828|(0):Subtag SBjsiCheckVar. exiting: returned 1
    12:19:33.162|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1AE80, 'local'
    12:19:33.162|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:33.162|4828|(0):Subtag SBjsiSetVarExpr. entering: 0x02A1AE80, '$_internalName_31427', 'true'
    12:19:33.162|4828|(0):Subtag SBjsiSetVarExpr. exiting: returned 0
    12:19:33.162|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1AE80, '$_execAnonymous_'
    12:19:33.162|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:33.162|4828|(0):Subtag SBjsiEval. entering: 0x02A1AE80, 'trprompt==1', 0x1A61F50C
    12:19:33.163|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x1A61F50C (0x02A2E528)
    12:19:33.163|4828|.\api\VXIpromptImpl.cpp(132):IvrDll, VXIpromptImpl::Impl::Queue(), baseUrl = 'http://localhost:5484/(S(mwnt4k45e1j2du454et2w2j0))/Transfer.vxml'
    12:19:33.163|4828|.\api\VXIpromptImpl.cpp(240):IvrDll, VXIpromptImpl::Impl::Queue(), Queuing AUDIO: http://localhost:5484/(S(mwnt4k45e1j2du454et2w2j0))/GetPrompt.aspx?id=PLSHOLD
    12:19:33.226|4828|(0):Subtag SBjsiEval. entering: 0x02A1AE80, 'user_param != ''', 0x1A61F50C
    12:19:33.226|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x1A61F50C (0x02A2E528)
    12:19:33.227|4828|(0):Subtag SBjsiCheckVar. entering: 0x02A1AE80, '$_internalName_31427'
    12:19:33.227|4828|(0):Subtag SBjsiCheckVar. exiting: returned 0
    12:19:33.227|4828|(0):Subtag SBjsiCheckVar. entering: 0x02A1AE80, 'op_tr'
    12:19:33.227|4828|(0):Subtag SBjsiCheckVar. exiting: returned 1
    12:19:33.227|4828|(0):Subtag SBjsiPopScope. entering: 0x02A1AE80
    12:19:33.227|4828|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:19:33.227|4828|(0):Subtag SBjsiPopScope. entering: 0x02A1AE80
    12:19:33.227|4828|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:19:33.227|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1AE80, 'local'
    12:19:33.227|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:33.227|4828|(0):Subtag SBjsiEval. entering: 0x02A1AE80, 'dest', 0x1A61F234
    12:19:33.228|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x1A61F234 (0x02A2E510)
    12:19:33.228|4828|(0):Subtag SBjsiEval. entering: 0x02A1AE80, 'rtMOH', 0x1A61F234
    12:19:33.228|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x1A61F234 (0x02A31928)
    12:19:33.228|4828|.\VXIMachine.cpp(385):IvrDll, CallSession::PromptsMap::WaitPlayed(), Waiting for prompts (start)
    12:19:35.523|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 3 played
    12:19:35.523|1132|.\VXIMachine.cpp(338):IvrDll, CallSession::PromptsMap::PromptPlayed(), All prompts played
    12:19:35.523|4828|.\VXIMachine.cpp(398):IvrDll, CallSession::PromptsMap::WaitPlayed(), Waiting for prompts (stop)
    12:19:35.523|4828|.\api\VXItelImpl.cpp(177):IvrDll, VXItelImpl::Impl::TransferBridge(), TransferBridge: 02A35B80
    12:19:35.523|4828|.\api\VXItelImpl.cpp(121):IvrDll, VXItelImpl::Impl::IntrnTransfer(), Bridge transfer to sip:8007@127.0.0.1:5060
    12:19:35.543|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.543|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.563|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.563|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.583|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.583|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.603|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.603|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.623|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.623|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.643|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.643|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.663|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.663|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.683|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.683|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.703|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.703|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.723|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.723|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.743|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.743|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.763|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.763|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.783|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.783|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.803|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.803|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.823|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:35.823|1132|.\VXIMachine.cpp(1273):IvrDll, CallSession::PromptPlayed(), Prompt 4 played
    12:19:42.929|0608|.\PbxMedia\IVREngine.cpp(693):IvrService, IVREngine::IVRCallListener::ended(), (0)call from 10001 transfered successfully to sip:8007@127.0.0.1:5060
    12:19:42.929|0608|.\VXIMachine.cpp(1731):IvrDll, VXIMachine::EndSession(), Removing From_10001_To_8002_Menu_8002_#0/0 call
    12:19:42.929|0608|.\SmpThread.cpp(95):IvrDll, CSmpThread::Stop(), stopping thread 0x000003A8
    12:19:42.929|4828|.\api\VXItelImpl.cpp(148):IvrDll, VXItelImpl::Impl::IntrnTransfer(), Error! Error of 'From_10001_To_8002_Menu_8002_#0/0' session transferring to sip:8007@127.0.0.1:5060. Status: NEAR_END_DISCONNECT. Transfer error. Session stopped
    12:19:42.929|4828|(0):Subtag SBjsiEval. entering: 0x02A1AE80, 'op_tr = 'near_end_disconnect';', 0x00000000
    12:19:42.929|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:42.929|4828|(0):Subtag SBjsiEval. entering: 0x02A1AE80, 'op_tr$ = new Object();', 0x00000000
    12:19:42.930|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:42.930|4828|(0):Subtag SBjsiSetVarValue. entering: 0x02A1AE80, 'op_tr$.duration', 0x02A318E0
    12:19:42.930|4828|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:19:42.930|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1AE80, '$_execAnonymous_'
    12:19:42.930|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:42.930|4828|.\api\VXIpromptImpl.cpp(132):IvrDll, VXIpromptImpl::Impl::Queue(), baseUrl = 'http://localhost:5484/(S(mwnt4k45e1j2du454et2w2j0))/Transfer.vxml'
    12:19:42.930|4828|.\api\VXIpromptImpl.cpp(240):IvrDll, VXIpromptImpl::Impl::Queue(), Queuing AUDIO: http://localhost:5484/(S(mwnt4k45e1j2du454et2w2j0))/GetPrompt.aspx?id=CALLTRAN_FAILED
    12:19:42.930|4828|(0):Subtag SBjsiEval. entering: 0x02A1AE80, 'op_tr == 'busy'', 0x1A61F114
    12:19:42.930|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x1A61F114 (0x02A31730)
    12:19:42.930|4828|(0):Subtag SBjsiEval. entering: 0x02A1AE80, 'op_tr == 'noanswer'', 0x1A61F114
    12:19:42.931|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x1A61F114 (0x02A31730)
    12:19:42.931|4828|(0):Subtag SBjsiSetVarExpr. entering: 0x02A1AE80, 'transfer', ''failed''
    12:19:42.931|4828|(0):Subtag SBjsiSetVarExpr. exiting: returned 0
    12:19:42.931|4828|(0):Subtag SBjsiGetVar. entering: 0x02A1AE80, 'result', 0x1A61F0DC
    12:19:42.931|4828|(0):Subtag SBjsiGetVar. exiting: returned 0, 0x1A61F0DC (0x02A31700)
    12:19:42.931|4828|(0):Subtag SBjsiDestroyContext. entering: 0x02A3B62C (0x02A1AE80)
    12:19:42.932|4828|(0):Subtag SBjsiDestroyContext. exiting: returned 0
    12:19:42.932|4828|(0):Subtag SBjsiSetVarValue. entering: 0x02A1B110, 'doTransfer', 0x02A1BD50
    12:19:42.932|4828|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:19:42.932|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1B110, '$_execAnonymous_'
    12:19:42.932|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:42.932|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'doTransfer.result == 'failed'', 0x1A61F434
    12:19:42.932|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x1A61F434 (0x02A31628)
    12:19:42.932|4828|(0):Subtag SBjsiPopScope. entering: 0x02A1B110
    12:19:42.932|4828|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:19:42.932|4828|(0):Subtag SBjsiPopScope. entering: 0x02A1B110
    12:19:42.932|4828|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:19:42.933|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1B110, 'local'
    12:19:42.933|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:42.933|4828|(0):Subtag SBjsiSetVarExpr. entering: 0x02A1B110, 'repeat', 'true'
    12:19:42.933|4828|(0):Subtag SBjsiSetVarExpr. exiting: returned 0
    12:19:42.933|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1B110, '$_execAnonymous_'
    12:19:42.933|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:42.933|4828|(0):Subtag SBjsiSetVarExpr. entering: 0x02A1B110, 'act', 'undefined'
    12:19:42.933|4828|(0):Subtag SBjsiSetVarExpr. exiting: returned 0
    12:19:42.933|4828|(0):VXI::clear_element - user attempted to clear 'dn_fwd', but this is not a form item.
    12:19:42.933|4828|(0):VXI::clear_element - user attempted to clear 'user_param', but this is not a form item.
    12:19:42.933|4828|(0):Subtag SBjsiPopScope. entering: 0x02A1B110
    12:19:42.934|4828|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:19:42.934|4828|(0):Subtag SBjsiPopScope. entering: 0x02A1B110
    12:19:42.934|4828|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:19:42.934|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1B110, 'local'
    12:19:42.934|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:42.934|4828|.\api\VXIpromptImpl.cpp(132):IvrDll, VXIpromptImpl::Impl::Queue(), baseUrl = 'http://localhost:5484/(S(mwnt4k45e1j2du454et2w2j0))/dr.aspx?dr=8002&to=8002&from=10001'
    12:19:42.934|4828|.\api\VXIpromptImpl.cpp(240):IvrDll, VXIpromptImpl::Impl::Queue(), Queuing AUDIO: C:\ProgramData\3CX\Data\Ivr\Prompts\kansharewelcome4.wav
    12:19:42.934|4828|.\api\VXIrecImpl.cpp(304):IvrDll, VXIrecImpl::Impl::Recognize(), Recognition started
    12:19:42.934|4828|.\api\VXIrecImpl.cpp(428):IvrDll, VXIrecImpl::Impl::Recognize(), Recognition stopped
    12:19:42.934|4828|(0):Subtag SBjsiEval. entering: 0x02A1B110, 'application.waveform$ = null;', 0x00000000
    12:19:42.935|4828|(0):Subtag SBjsiEval. exiting: returned 0, 0x00000000 (0x00000000)
    12:19:42.935|4828|(0):Subtag SBjsiPushScope. entering: 0x02A1B110, '$_execAnonymous_'
    12:19:42.935|4828|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:19:42.935|4828|(0):Subtag SBjsiSetVarValue. entering: 0x02A1B110, '_event', 0x02A31508
    12:19:42.935|4828|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:19:42.935|4828|(0):Subtag SBjsiSetVarValue. entering: 0x02A1B110, '_message', 0x02A317F0
    12:19:42.935|4828|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:19:42.935|4828|(0):Subtag SBjsiDestroyContext. entering: 0x02A20844 (0x02A1B110)
    12:19:42.936|4828|(0):Subtag SBjsiDestroyContext. exiting: returned 0
    12:19:42.936|4828|(0):Subtag SBjsiDestroyContext. entering: 0x02A1F95C (0x02A1AE70)
    12:19:42.936|4828|(0):Subtag SBjsiDestroyContext. exiting: returned 0
    12:19:42.936|4828|(0):Event occurred (ID # 1). 
    12:19:42.937|4828|.\api\VXItelImpl.cpp(83):IvrDll, VXItelImpl::Impl::EndSession(), EndSession
    12:19:42.937|4828|(0):Subtag VXIplatformProcessDocument. exiting: rc = 0, 0x00000000
    12:19:42.937|4828|(0):Subtag ChannelThread. NULL result
    12:19:42.937|0608|(0):Subtag SBjsiDestroyResource. entering: 0x0164D77C (0x02A28C40)
    12:19:42.937|0608|(0):Subtag SBjsiDestroyResource. exiting: returned 0
    12:20:27.781|0608|(0):Subtag VXIplatformCreateResources. entering: 0, 0x0164AFF8
    12:20:27.781|0608|(0):Subtag SBjsiCreateResource. entering: 0x02A2C6E8, 0x02A3401C
    12:20:27.781|0608|(0):Subtag SBjsiCreateResource. exiting: returned 0
    12:20:27.781|0608|(0):Subtag VXIplatformCreateResources. exiting: rc = 0, 0x02A34000
    12:20:27.781|0608|.\VXIMachine.cpp(503):IvrDll, CallSession::Start(), Using VXML document 'http://localhost:5484/ivr_start.aspx?IVRHandlerFROM=10001&IVRHandlerMENU=8002&IVRHandlerTO=8002&ISID=From_10001_To_8002_Menu_8002_%230%2F1'
    12:20:27.782|5644|.\PbxMedia\IVREngine.cpp(828):IvrService, IVREngine::IVRCallListener::SessionStarted(), (0)IVR session has been started for call from 10001
    12:20:27.782|5644|.\api\VXItelImpl.cpp(76):IvrDll, VXItelImpl::Impl::BeginSession(), BeginSession
    12:20:27.782|5644|(0):Event occurred (ID # 0). ANIIDNISVURLhttp://localhost:5484/ivr_start.aspx?IVRHandlerFROM=10001&IVRHandlerMENU=8002&IVRHandlerTO=8002&ISID=From_10001_To_8002_Menu_8002_%230%2F1
    12:20:27.787|5644|(0):Subtag SBjsiCreateContext. entering: 0x0164D74C
    12:20:27.788|5644|(0):Subtag SBjsiCreateContext. exiting: returned 0, 0x02A368D0
    12:20:27.788|5644|(0):Subtag SBjsiPushScope. entering: 0x02A368D0, 'session'
    12:20:27.788|5644|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:20:27.788|5644|(0):Subtag SBjsiSetVarValue. entering: 0x02A368D0, 'session.ani', 0x02A36378
    12:20:27.788|5644|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:20:27.788|5644|(0):Subtag SBjsiSetVarValue. entering: 0x02A368D0, 'session.callid', 0x02A362D0
    12:20:27.788|5644|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:20:27.788|5644|(0):Subtag SBjsiSetVarValue. entering: 0x02A368D0, 'session.dnis', 0x02A36360
    12:20:27.788|5644|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:20:27.788|5644|(0):Subtag SBjsiSetVarValue. entering: 0x02A368D0, 'session.navigator', 0x0164B558
    12:20:27.788|5644|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:20:27.789|5644|(0):Subtag SBjsiPushScope. entering: 0x02A368D0, 'application'
    12:20:27.789|5644|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:20:27.789|5644|(0):Subtag SBjsiPushScope. entering: 0x02A368D0, '$_platDefaults_'
    12:20:27.789|5644|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:20:27.831|5644|(0):Subtag SBjsiPopScope. entering: 0x02A368D0
    12:20:27.831|5644|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:20:27.832|5644|(0):Subtag SBjsiPopScope. entering: 0x02A368D0
    12:20:27.832|5644|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:20:27.832|5644|(0):Subtag SBjsiPushScope. entering: 0x02A368D0, 'application'
    12:20:27.832|5644|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:20:27.832|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'rtOperator', ''1000''
    12:20:27.832|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.832|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'rtMOH', ''C:\ProgramData\3CX\Data\Ivr\Prompts\onhold.mp3''
    12:20:27.832|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.832|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'rtPbxSipPort', '':5060''
    12:20:27.832|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.832|5644|(0):Subtag SBjsiPushScope. entering: 0x02A368D0, '$_platDefaults_'
    12:20:27.832|5644|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:20:27.833|5644|(0):Subtag SBjsiPushScope. entering: 0x02A368D0, 'document'
    12:20:27.833|5644|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:20:27.833|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'from', ''10001''
    12:20:27.833|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.833|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'to', ''8002''
    12:20:27.833|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.833|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'menu', ''8002''
    12:20:27.833|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.833|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'isid', ''From_10001_To_8002_Menu_8002_#0/1''
    12:20:27.833|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.833|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'ivr_menu_type', ''dr_menu''
    12:20:27.833|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.834|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'from_type', ''line''
    12:20:27.834|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.834|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'ext_len', '3'
    12:20:27.834|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.834|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'ec_prompt', ''EMPTY''
    12:20:27.834|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.834|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'dr_link', ''dr.aspx''
    12:20:27.834|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.834|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'ext_pin', ''''
    12:20:27.834|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.834|5644|(0):Subtag SBjsiPushScope. entering: 0x02A368D0, 'dialog'
    12:20:27.834|5644|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:20:27.835|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, '$_internalName_31437', ''
    12:20:27.835|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.835|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'invalid', ''
    12:20:27.835|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.835|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'end_call', ''
    12:20:27.835|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.835|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'vmail_menu', ''
    12:20:27.835|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.835|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'queue_menu', ''
    12:20:27.835|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.835|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'dr_menu', ''
    12:20:27.835|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.836|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'rec_menu', ''
    12:20:27.836|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.836|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'make_call', ''
    12:20:27.836|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.836|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'boom_caller', ''
    12:20:27.836|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.836|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A368D0, 'boom_acceptor', ''
    12:20:27.836|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.836|5644|(0):Subtag SBjsiCheckVar. entering: 0x02A368D0, '$_internalName_31437'
    12:20:27.836|5644|(0):Subtag SBjsiCheckVar. exiting: returned 1
    12:20:27.836|5644|(0):Subtag SBjsiPushScope. entering: 0x02A368D0, 'local'
    12:20:27.836|5644|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:20:27.836|5644|(0):Subtag SBjsiSetVarExpr. entering: 0x02A368D0, '$_internalName_31437', 'true'
    12:20:27.837|5644|(0):Subtag SBjsiSetVarExpr. exiting: returned 0
    12:20:27.837|5644|(0):Subtag SBjsiPushScope. entering: 0x02A368D0, '$_execAnonymous_'
    12:20:27.837|5644|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:20:27.837|5644|(0):Subtag SBjsiEval. entering: 0x02A368D0, 'ivr_menu_type', 0x1A61F3E8
    12:20:27.837|5644|(0):Subtag SBjsiEval. exiting: returned 0, 0x1A61F3E8 (0x02A250A0)
    12:20:27.837|5644|(0):Subtag SBjsiPopScope. entering: 0x02A368D0
    12:20:27.837|5644|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:20:27.837|5644|(0):Subtag SBjsiPopScope. entering: 0x02A368D0
    12:20:27.837|5644|(0):Subtag SBjsiPopScope. exiting: returned 0
    12:20:27.837|5644|(0):Subtag SBjsiPushScope. entering: 0x02A368D0, 'local'
    12:20:27.837|5644|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:20:27.838|5644|(0):Subtag SBjsiEval. entering: 0x02A368D0, 'dr_link+'?dr='+menu+'&to='+to+'&from='+from', 0x1A61F46C
    12:20:27.838|5644|(0):Subtag SBjsiEval. exiting: returned 0, 0x1A61F46C (0x02A25130)
    12:20:27.856|5644|(0):Error! Module '3CX.com.OSBinet'. Error ID 302. URLhttp://localhost:5484/(S(n0klt455wmbivz2g2ndbzm45))/dr.aspx?dr=8002&to=8002&from=10001
    12:20:27.860|5644|(0):Subtag SBjsiCreateContext. entering: 0x02A3B664
    12:20:27.861|5644|(0):Subtag SBjsiCreateContext. exiting: returned 0, 0x02A30060
    12:20:27.861|5644|(0):Subtag SBjsiPushScope. entering: 0x02A30060, 'session'
    12:20:27.861|5644|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:20:27.861|5644|(0):Subtag SBjsiSetVarValue. entering: 0x02A30060, 'session.ani', 0x02A36378
    12:20:27.861|5644|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:20:27.861|5644|(0):Subtag SBjsiSetVarValue. entering: 0x02A30060, 'session.callid', 0x02A362D0
    12:20:27.862|5644|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:20:27.862|5644|(0):Subtag SBjsiSetVarValue. entering: 0x02A30060, 'session.dnis', 0x02A36360
    12:20:27.862|5644|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:20:27.862|5644|(0):Subtag SBjsiSetVarValue. entering: 0x02A30060, 'session.navigator', 0x0164B558
    12:20:27.862|5644|(0):Subtag SBjsiSetVarValue. exiting: returned 0
    12:20:27.867|5644|(0):Subtag SBjsiPushScope. entering: 0x02A30060, 'application'
    12:20:27.867|5644|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:20:27.867|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'rtOperator', ''1000''
    12:20:27.867|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.867|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'rtMOH', ''C:\ProgramData\3CX\Data\Ivr\Prompts\onhold.mp3''
    12:20:27.867|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.868|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'rtPbxSipPort', '':5060''
    12:20:27.868|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.868|5644|(0):Subtag SBjsiPushScope. entering: 0x02A30060, '$_platDefaults_'
    12:20:27.868|5644|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:20:27.868|5644|(0):Subtag SBjsiPushScope. entering: 0x02A30060, 'document'
    12:20:27.868|5644|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:20:27.868|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'dn_len', '4'
    12:20:27.868|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.868|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'dn_fwd', ''
    12:20:27.868|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.868|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'user_param', ''''
    12:20:27.868|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.869|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'trprompt', '1'
    12:20:27.869|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.869|5644|(0):Subtag SBjsiPushScope. entering: 0x02A30060, 'dialog'
    12:20:27.869|5644|(0):Subtag SBjsiPushScope. exiting: returned 0
    12:20:27.869|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'VAD_LINK', ''
    12:20:27.869|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.869|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'act', ''
    12:20:27.869|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.869|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'Action_0', ''
    12:20:27.869|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.869|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'Action_1', ''
    12:20:27.869|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.869|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'Action_2', ''
    12:20:27.870|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.870|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'Action_3', ''
    12:20:27.870|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.870|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'Action_4', ''
    12:20:27.870|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.870|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'Action_5', ''
    12:20:27.870|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.870|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'Action_6', ''
    12:20:27.870|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.870|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'Action_7', ''
    12:20:27.870|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.870|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'Action_8', ''
    12:20:27.870|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.871|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'Action_9', ''
    12:20:27.871|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.871|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'Action_star', ''
    12:20:27.871|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.871|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'timed_out', ''
    12:20:27.871|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.871|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'transfToVM', ''
    12:20:27.871|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.871|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'transfToIVR', ''
    12:20:27.871|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.871|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'transfToDN', ''
    12:20:27.871|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.871|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'doTransfer', ''
    12:20:27.872|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.872|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'repeat', ''
    12:20:27.872|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.872|5644|(0):Subtag SBjsiCreateVarExpr. entering: 0x02A30060, 'blkExit', ''
    12:20:27.872|5644|(0):Subtag SBjsiCreateVarExpr. exiting: returned 0
    12:20:27.872|5644|(0):Subtag SBjsiCheckVar. entering: 0x02A30060, 'VAD_LINK'
    12:20:27.872|5644|(0):Subtag SBjsiCheckVar. exiting: returned 1
    12:20:27.872|5644|(0):Subtag SBjsiEval. entering: 0x02A30060, '0', 0x1A61F630
    12:20:27.872|5644|(0):Subtag SBjsiEval. exiting: returned 0, 0x1A61F630 (0x02A1D968)
    12:20:27.872|5644|(0):Subtag SBjsiCheckVar. entering: 0x02A30060, 'act'
    12:20:27.872|5644|(0):Subtag SBjsiCheckVar. exiting: returned 1
    That is a few calls i think. Reason being that 10001 (that is from my FXO port) to 8002 which is my IVR then on to either one of my ring groups. Ring group 8000 normally does not have problems. But all the others seem to have the problem.
     
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  16. kleon

    Joined:
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    I have the same problem.
    So is there any solution?
     
  17. SY

    SY Well-Known Member
    3CX Support

    Joined:
    Jan 26, 2007
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    Universal solution...
    Support re-invites = off on the source of call

    Does it help?

    Thanks
     
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  18. kleon

    Joined:
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    Please explain ..
    Thank you
     
  19. SY

    SY Well-Known Member
    3CX Support

    Joined:
    Jan 26, 2007
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    http://www.3cx.com/forums/forum-rules-read-to-get-answers-93.html
    Could you please provide any information but "I have the same problem"?

    Thanks
     
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  20. kleon

    Joined:
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    OK sorry,
    my set up is a free licence of 3cx , linksys spa3000 , limksys sip 941 and 2 softphones.
    On internal calls , between extentions , music on hold is heard.

    When external call arrives from pstn , digital receptionist gets the call and after caller press the button to connect with the preferred extention ,the linksys 941 rings but caller doesnt hear any music or the typical tones.

    Came through forum but havent find any solution . others say about codecs , others about wav files..
     
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