- Joined
- Mar 25, 2011
- Messages
- 23
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- 1
Hello,
just for sure, can someone confirm the following, or is it just a configuration option in version 14(14.0.47020.408)
When a call is coming in to:
Call queue and nobody anwers the phone, no one will see a missed call in call history
Call queue and someone answers the phone, you don't see a missed call in call history
Ring group and nobody answers the phone, you see a missed call in call history
Ring group and someone answers the phone, no one will see a missed call in call history
So the only time some one else sees a missed call is when nobody answers a phone and the call was coming in to a ring group?
Is there a way to see all missed calls, even when a colleague answers the call.
just for sure, can someone confirm the following, or is it just a configuration option in version 14(14.0.47020.408)
When a call is coming in to:
Call queue and nobody anwers the phone, no one will see a missed call in call history
Call queue and someone answers the phone, you don't see a missed call in call history
Ring group and nobody answers the phone, you see a missed call in call history
Ring group and someone answers the phone, no one will see a missed call in call history
So the only time some one else sees a missed call is when nobody answers a phone and the call was coming in to a ring group?
Is there a way to see all missed calls, even when a colleague answers the call.