Window 7 installation fail

Discussion in 'Windows' started by zenax, Jan 25, 2012.

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  1. zenax

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    I can't install the client free version in Windows 7, due to an unspecified error just after installation launch and after message "Please close 3CX Phone before installing/uninstalling 3CX Phone".
    Any clue?
    Thanks.
     
  2. leejor

    leejor Well-Known Member

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    Not sure if this is the same issue as it's Win XP related...http://www.3cx.com/forums/problem-installing-3cx-voip-phone-on-windows-xp-19859.html#p102438
     
  3. efounco

    efounco New Member

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    Reboot. Then, try right clicking on the executable and running it as Administrator.

    No idea if this will help, just stabbing...
     
  4. danhriscanu

    danhriscanu New Member

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    Search for logs in windows event viewer. Maybe you will find any clue for whats failing.
     
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  5. jpillow

    jpillow Well-Known Member

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    are you using windows installer 4.5?
     
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