Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Windows client crashing

Discussion in 'Windows' started by neville, Dec 11, 2017.

Thread Status:
Not open for further replies.
  1. neville

    neville New Member

    Joined:
    Apr 23, 2012
    Messages:
    231
    Likes Received:
    43
    I am running 15.5 SP1. I have several windows clients that randomly crash and need to be restarted. PC has all updates, running Windows 10.

    Is there any logging that will give an indication of the issue? We have check AV, .net framework, updates, etc. with no indication of the issue.

    Chuck
     
  2. Marios Neophytou

    Marios Neophytou Support Team

    Joined:
    Mar 1, 2016
    Messages:
    258
    Likes Received:
    14
    Hello,

    Go to C:\Users\admin\AppData\Roaming\3CXPhone for Windows\Logs
    and send me your log file via PM please so I can check your issue.

    Thank you
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. vizualpro

    vizualpro New Member

    Joined:
    Jul 9, 2016
    Messages:
    128
    Likes Received:
    24
Thread Status:
Not open for further replies.