TechJimF
Free User
- Joined
- May 11, 2017
- Messages
- 23
- Reaction score
- 3
Please add the ability to disable or remove the 'Divert to Voicemail & 'Decline' buttons when the client is logged in to a ACD queue. In a call center the agent should not have the option to divert or decline any ACD call.
Thanks,
Jim
Thanks,
Jim
Upvote
11