With the release of SP3 has come the new version of the Windows Softphone. Our userbase has been contacting us today because they have been receiving the update without us pushing it out via the Management Console... Is this to be expected? It has caused trouble as users do not have Administrative Rights, and some require additional plugins to be re-installed if the Softphone is updated. This is ok if we have scheduled the upgrade, like normal, but not when it happens unexpectedly. The Mac Client Update came through the correct channel and we were able to approve it after SP3 had been installed. Has anyone else noticed this?