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Wireless headset that works with 3CX softphone

Discussion in '3CX Phone System - General' started by nienunb, Mar 5, 2010.

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  1. nienunb

    Mar 10, 2009
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    Hello Everyone,

    Does anyone out there know of a USB wireless headset (or phone) that will work directly with the 3CX softphone?
    For example, when a call comes in on the 3CX phone on a PC, the user can then answer/end the call from the wireless headset/phone.

    Sounds pretty simple, but I haven't been able to find one out there. The key is that it interfaces directly with the 3CX phone on the PC. We have been trying to deploy Snom 320 phones remotely, and some work (registration/incoming and outgoing calls) while others do not. It seems like our users' various ISP's are causing issues.

    Anyways, the 3CX phone on their PC always registers and can receive and make calls correctly. Every time. However, the users need to be away from their desk at certain times and still answer calls. There are plenty of wireless headsets out there, such as some very good ones by Plantronics that we use, but those all connect to our Snom phones first. What we are looking for is a direct interface to the 3CX softphone.

    Thank you so much for your help. This forum is a life-saver!

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