Dismiss Notice
We would like to remind you that we’re updating our login process for all 3CX forums whereby you will be able to login with the same credentials you use for the Partner or Customer Portal. Click here to read more.

Working on Galaxy Note?

Discussion in 'Android' started by PCTurnkey, Mar 26, 2012.

Thread Status:
Not open for further replies.
  1. PCTurnkey

    Mar 26, 2012
    Likes Received:
    I've installed the 3CX on my Motorola Droid Pro & Lenovo Thinkpad Tablet with no problems. However, I can't get the phone to provision, either by auto-provision or manually, on the new Galaxy Note or on the Galaxy IIs.

    Anyone have any success with these?
  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

    Dec 12, 2008
    Likes Received:
    For auto-provisioning to work, there are few conditions to be met:
    - phone and 3CX PBX should be on the same intranet subnet
    - in case when PBX admin choose "Assign to existing" extension, it should be sure that PBX machine's IP has not changed since the provisioning file has been generated (otherwise, the PBX' IP stored in this file is outdated and phone would not be able to download provisioning file)
    - the phone should not appear as registered on the PBX when it performs the provisioning request.
    Hope it helps
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Thread Status:
Not open for further replies.