Working on Galaxy Note?

Discussion in 'Android' started by PCTurnkey, Mar 26, 2012.

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  1. PCTurnkey

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    I've installed the 3CX on my Motorola Droid Pro & Lenovo Thinkpad Tablet with no problems. However, I can't get the phone to provision, either by auto-provision or manually, on the new Galaxy Note or on the Galaxy IIs.

    Anyone have any success with these?
     
  2. Vali_3CX

    Vali_3CX Well-Known Member
    Staff Member 3CX Support

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    Hi
    For auto-provisioning to work, there are few conditions to be met:
    - phone and 3CX PBX should be on the same intranet subnet
    - in case when PBX admin choose "Assign to existing" extension, it should be sure that PBX machine's IP has not changed since the provisioning file has been generated (otherwise, the PBX' IP stored in this file is outdated and phone would not be able to download provisioning file)
    - the phone should not appear as registered on the PBX when it performs the provisioning request.
    Hope it helps
    vali
     
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