Wrong number missed call

Discussion in 'Windows' started by aaron blokker, May 20, 2015.

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  1. aaron blokker

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    Hi,
    When i have a missed call i can see the number in my screen 3162709..... when i press ok to call that number it do's not work because the number in the screen must be 062709..... or 003162709.....
    How can i change that, i did try a lot of thinks but it is not working.
    Thanks for your help!

    Regards,
    Aaron
     
  2. leejor

    leejor Well-Known Member

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    You will have to do one of two things...

    Reformat the incoming caller ID, so that the number can be dialled as shown on the display.

    http://www.3cx.com/blog/docs/cid-formatting/

    or...create additional outbound rules that are able to handle the dialled number on your display.
     
  3. aaron blokker

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    Thanks!
    My problem is solved!

    Regards,
    Aaron
     
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