Wrong time in the call History

Discussion in 'Windows' started by patrickrivard, Jul 17, 2013.

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  1. patrickrivard

    patrickrivard New Member

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    The call History log for 3CXPhone for Windows does not show the correct time. How to correct This?
    Also the time is shown in AM-PM configuration; how to make it 24H time?
     
  2. leejor

    leejor Well-Known Member

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    It should be based on the setting on the PC.

    Is the time zone set correctly on the PC?
    Is the time on the PC set for 12, or 24 hour display?
     
  3. patrickrivard

    patrickrivard New Member

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    This is not related to the time that is set on the PC...
    We have 5 different PC on which 3CXPhone for Windows is installed and all PC clocks are set correctly but all call History log shows the wrong time and format (all the same) ...
    So logically, if it's not set by the PC, and all installs shows the same time then it is set by 3CX...
     
  4. leejor

    leejor Well-Known Member

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    How far (how many time zones) are they all off? This might give a clue as to what you are looking for if it is indeed a setting in 3CX. I have seen time zone settings for various model VoIP phones. I'm assuming that the 3Cx server is located in the same time zone as the 3CX Windows Phones?
     
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