Client just purchased this phone model and it does a make call when using the 3cx software in CTI mode. You mean to tell me CTI mode is not supported on a brand new Yealink phone? 3cx lists it as a supported phone... When trying to dial using the software that is connected to a computer and TV in the conference room you have to accept the call you just made on the phone so it will dial out. How do I remotely control the phone via the 3cx software like all other Yealink phones?