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Yealink phone does not auto provision

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engin411

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Hello, my new Yealink T38G phone doesn't autoprovision. I can see it in the Phones area and can assign it to my extension, but after clicking Ok it does not reboot. After a power cycle, it still does not register with the server. Any ideas? Thanks.
 
anything in the log files?
 
No. I looked in Server Activity Log and Server Event Log and saw nothing related to the extension or the phone's IP or the phone's MAC.
 
My phones are all setup using a DHCP Assigned Reserved address. And DHCP gives the helper address to find the autoprovision server.
I did at one time have a problem with provisioning and I think it was a windows firewall or antyivirus issue.
 
I found the phone firmware needed an upgrade. Thanks for your attempt to help, and sorry to take your time. Should've thought about firmware long ago.
 
perhaps I could have recommended that off the bat :)
sometimes I assume a bit too much.

glad you got it going.
 
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