First, very pleased with the new features and interface of v12. Its been fun playing around with this in my lab. I ran a template update/download accidentally for Yealink phones and noticed that the "web password" field was then missing under the extension settings. I was able to copy the proper template from another working v12 install, and the field reappeared. I thought you may want to know this, if you don't already. Perhaps the v11 templates are just missing this setting and that's what v12 grabs when you run the update. Also, has anyone been successful in getting CTI to work with Yealink phones? I've had some difficulty. The phone prompts to allow an external application, I say OK (not block) but after that I cannot get any response from the phone when trying to make a call from the application. I haven't exhausted all my efforts, but if anyone has experience similar to mine - do share!