YeaLink T21PE2 not registering

Discussion in '3CX Phone System - General' started by petewatterschats, Feb 27, 2016.

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  1. petewatterschats

    petewatterschats New Member

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    I plug the phone into a switch with poe and the phone has an IP address and I go to a pc web page and access the phone but the phone is not in the Phone List on the 3CX Server
     
  2. leejor

    leejor Well-Known Member

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    Did the phone download the configuration file that was created when you "made" the extension in the PBX?
     
  3. NickD_3CX

    NickD_3CX Support Team
    Staff Member 3CX Support

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    What phone model are you using?

    Also is there anything on the network that might block multicast packets going from the phone to the Phone System server?
     
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