Hi, with T23G provisioning I see this on the 3CX website: " On the Yealink T40P, T23P/G & T32 the 3 buttons are fixed to “Line” and they have no BLF keys. " I don't quite understand this: is this a limitation of the 3CX provisioning template, or is there some other reason why there must be 3 line keys? Firstly, it seems a bit of a waste of keys. Secondly, it confounds the users ;-). Thirdly, it seems the yealink documentation states that these keys can be configured to other than "line" keys. However, configuring, say, button two and button 3 in the extension config doesn't seem to change anything on the phone; still 3 line keys, all the same line. I did notice a post from 3CX support that suggested this could be changed in the phone interface, but then one would need to turn off auto-provisioning or the settings would be overwritten ... Surely there's a way to do this via customizing the 3CX provided template? Or not ;-). Thanks, Les.