Yealink T27G Voice volume

Discussion in '3CX Phone System - General' started by Philip Darnell, Oct 16, 2017.

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  1. Philip Darnell

    Philip Darnell New Member

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    Hi

    I have had a few customers tell me that they keep having customers saying they can't hear them loud enough.

    Is it possible to increase the sensitivity of the microphone on the phone?
     
  2. Saqqara

    Saqqara Well-Known Member

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    Not sure if you can do this, normally the recipient increases the volume

    Check you are running latest templates and firmware

    What trunks are being used - sip lines, or going thru other hardware
     
  3. Philip Darnell

    Philip Darnell New Member

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    It’s going through a Voiceflex SIP trunk.

    They have other phones that the volume is fine on. Just the T27Gs that seem very quite. If I listen to their call recordings it’s very quiet aswell
     
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