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Yealink T32G - Weird Quirk and Custom Template for BLF?

Discussion in '3CX Phone System - General' started by FriendIto, Oct 6, 2015.

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  1. FriendIto

    Oct 6, 2015
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    Morning All,
    Spent a little too much time working on this one and thought I'd see if the Forums had any advice.

    New Yealink T32G with latest 3CX firmware using v14 system.
    Can't get Busy Lamp to work properly.
    Tried setting up BLF straight from the phone UI and what happens is that the light stays on green all the time, and when someone is on a call, the light blinks green, which is kind of distracting.
    I tried playing with the 3CX template but I cannot get BLF to work at all from the template.
    I know the documentation says that BLF is not supported on the T32 (which was a sad realization) but I also heard from support that it might be possible to set it up using customization on the template (like on the T23 model) but 3CX cannot support custom templates and I thought I would see if anyone here had any suggestions or experience dealing with this.

    Thank a lot in advance.
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