Yealink T46G crash during IP renewal

Discussion in '3CX Phone System - General' started by 3CXusername, Feb 3, 2016.

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  1. 3CXusername

    3CXusername New Member

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    120x T46G (FW 28.73.0.48 / 3CX 12 sp6.2)

    Every so often a user reports the phone is "rebooting at random". It seems to reboot (crash?) when the device receives a new IP from a DHCP server. I am using 2x 2008 R2 WinDNS servers with ip helper and PoE.

    Anyone else run into this or have any suggestions?

    thanks.
     
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  2. NickD_3CX

    NickD_3CX Support Team
    Staff Member 3CX Support

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    Do you have Option 66 on the DHCP? That could possibly explain it...
     
  3. jholcombe

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    If you're not using LLDP, but it's enabled on your phones and switches, I've experienced an issue where the Yealink phones get out-of-whack because they get confused between the DHCP and LLDP responses they get.

    If you're not using LLDP, try logging in to the phone's web interface and disable LLDP.

    Take care,

    --John
     
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