Yealink Video Phone Off Hold

Discussion in '3CX Phone System - General' started by KrisHansen, May 31, 2010.

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  1. KrisHansen

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    I have found a small issue where I call from Xlite video call -> Yealink Video Phone. Call works fine but if the Xlite phone puts the Yealink on hold (Of course the video turns off & states 'on hold'). When i come off hold & re-init the video from my Xlite the Yealink shows the video image about 1/3rd the size it did from when it first connected.

    Can anyone else replicate this?
     
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  2. MichaelB

    MichaelB Member
    3CX Support

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    Hi KrisHansen,
    Yes this is a known issue and was reported to Yealink last week. It can be easily observed in wireshark capture:
    when Yealink is the one who INVITE (ie, initiates a call or remove the hold) it negotiate and confirm a video QCIF format (176x144) but instead it send a CIF (352x288) video stream - therefore, the remote one who asked for QCIF will display only 176x144 of 352x288.
    We will let you know when they provides us a fix.
    Thanks and Regards
     
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