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Yealink W52P Won't Provision

Discussion in '3CX Phone System - General' started by Drew9213, Oct 31, 2016.

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  1. Drew9213

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    I'm running 3CX version 15 SP 2 and I'm trying to configure a yealink W52P cordless phone to work via remote STUN setup. I have been unable to get the phone to provision so far.
     
  2. LiscardGP

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    Have you updated the Base station's firmware to the version supported by 3CX?

    When I obtained this phone I first had to use the devices own web based update tool to update to the supported firmware.

    Once done, it provisioned fine.
     
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  3. Drew9213

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    I have updated bath the base station firmware and the handset firmware. I was finally able to get the phone to provision after doing a factory reset and removing it and then adding it back to the extension.
     
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