• V20: 3CX Re-engineered. Get V20 for increased security, better call management, a new admin console and Windows softphone. Learn More.

Yealink W52P Won't Provision

Status
Not open for further replies.

Drew9213

Free User
Joined
Sep 16, 2015
Messages
67
Reaction score
3
I'm running 3CX version 15 SP 2 and I'm trying to configure a yealink W52P cordless phone to work via remote STUN setup. I have been unable to get the phone to provision so far.
 
Have you updated the Base station's firmware to the version supported by 3CX?

When I obtained this phone I first had to use the devices own web based update tool to update to the supported firmware.

Once done, it provisioned fine.
 
I have updated bath the base station firmware and the handset firmware. I was finally able to get the phone to provision after doing a factory reset and removing it and then adding it back to the extension.
 
Status
Not open for further replies.
Get 3CX - Absolutely Free!

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

3CX
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.