Hi Andreas!
we have also just ordered lots of new WH66 for our new office. And now I was shocked to find that the 3CX has not yet integrated any direct support for it.
I'm not sure why you were shocked, we clearly list on our website which headsets we officially support:
https://www.3cx.com/docs/#h.jobo3dougr91
The fact that Yealink has made an integration attempt for the 3CX Windows App, it does not automatically mean that it's officially supported.
the Yealink was advertised as recommended and compatibility with almost all models was given.
That is try, for IP Phones. Again though, don't blindly assume ALL Yealink IP Phones, the list is here:
https://www.3cx.com/sip-phones/
And as the previous speaker Alex Nicol asked - what about the "PC Softphone" button on the WH66 display? Can you somehow connect this to the 3CX Softphone so that dialing is also possible via the display?
Can't guarantee that will ever happen, we are not officially supporting Yealink headsets yet. With 'yet' I mean we
*might* have official support for them one day, but also we may not.
ps) can someone tell me how to get rid of the "Free User" Badge next to my Name? As we are using a 3CX Pro License it's not really fitting ... ;-)
The "Free User" tag is there because in the Customer Portal Account you have only has a free key.
If you have a commercial key as well, ask the person that is the "Owner" of the commercial key to log into their Customer Portal account with their email, then add you as a user to that account.
Then log out and in again from your account and it should show the right tag.
After you've done this, if it doesn't, PM me.