Solved Zendesk Plugin not found in Management Console

Discussion in 'CRM / Helpdesk / App Integration' started by Yannick Van Onckelen, Mar 9, 2017.

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  1. Yannick Van Onckelen

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    Dear 3CX Forum,

    I've just updated 3CX from V14 to V15.
    The main reason for the update is that we are recently working with Zendesk and we would like to integrate 3CX into it.

    Now on the article it says:
    "To download the plugin go to “Dashboard” > “Updates Page”. From the Integration Category Download Zendesk. "

    I cannot find that option at my Dashboard > Updates screen. (See attachment)
    2017-03-09 20_48_32-3CX Phone System Management Console.png

    Can someone help me with this issue?

    Thanks in advance!

    Kind regards,
    Yannick
     
  2. MRM

    MRM

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    Hi Yannick,

    In v15 main screen go down to Settings > CRM Integration > Available CRM Integration > select Zendesk & download!

    Regards
     
  3. Yannick Van Onckelen

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    I found it there, thanks!
    Any chance you can add it in the Article? Cause I've been looking quite a while for it..

    Thanks for the help!

    Kind Regards,
    Yannick
     
  4. MRM

    MRM

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    Glad to help...

    Regards
     
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