ZOOM Rooms SIP integration

Discussion in '3CX Phone System - General' started by andy_vdg, Mar 9, 2017.

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  1. andy_vdg

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    Hi everyone,

    I am trying to integrate Zoom Rooms with 3CX. (https://support.zoom.us/hc/en-us/ar...gest=ccc31f59e727594613a39e30b3f4bdb3ae0ce5e2)
    They officially offer SIP PBX support and I've gotten the extension to register correctly.
    This is the extension:
    upload_2017-3-9_12-55-35.png
    This is the Zoom setting screen
    upload_2017-3-9_12-54-26.png

    And it registers correctly:
    upload_2017-3-9_12-56-48.png

    I can call extension 242 from extension 205 and answer them in Zoom without a problem.
    Code:
    09-Mar-2017 12:57:27.979   Leg L:5749.3[Extn:242] is terminated: Cause: BYE from PBX
    09-Mar-2017 12:57:25.274   Leg L:5749.4[Extn:242] is terminated: Cause: 487 Request Terminated/INVITE from 192.168.1.70:57186
    09-Mar-2017 12:57:25.186   [CM503007]: Call(C:5749): Extn:242 has joined, contact <sip:242@192.168.1.140:5060>
    09-Mar-2017 12:57:25.182   L:5749.3[Extn:242] has joined to L:5749.1[Extn:205]
    09-Mar-2017 12:57:25.181   NAT/ALG check:L:5749.3[Extn:242] RESPONSE 200 on 'INVITE' - some of SIP/SDP headers contain inconsistent information or modified by intermediate hop
       SIP contact header is not equal to the SIP packet source(IP:port):
          Contact address:192.168.1.140:5060
          Received from :192.168.1.140:57716
    09-Mar-2017 12:57:23.234   Leg L:5749.2[Extn:242] is terminated: Cause: 486 Busy Here/INVITE from 192.168.1.140:5060
    09-Mar-2017 12:57:23.228   Call to T:Extn:242@[Dev:sip:242@192.168.1.140:5060;rinstance=8fc1e7e5539ed6e7,Dev:sip:242@192.168.1.140:5060;rinstance=1085264ea18656a3;transport=tcp,Dev:sip:242@192.168.1.70:57186;rinstance=0-ca7070866f5d4e2e86847c935a260e70;ob] from L:5749.1[Extn:205] failed, cause: Cause: 486 Busy Here/INVITE from 192.168.1.140:5060
    09-Mar-2017 12:57:21.624   [CM503025]: Call(C:5749): Calling T:Extn:242@[Dev:sip:242@192.168.1.140:5060;rinstance=8fc1e7e5539ed6e7,Dev:sip:242@192.168.1.140:5060;rinstance=1085264ea18656a3;transport=tcp,Dev:sip:242@192.168.1.70:57186;rinstance=0-ca7070866f5d4e2e86847c935a260e70;ob] for L:5749.1[Extn:205]
    09-Mar-2017 12:57:21.620   [CM503025]: Call(C:5749): Calling T:Extn:242@[Dev:sip:242@192.168.1.140:5060;rinstance=8fc1e7e5539ed6e7,Dev:sip:242@192.168.1.140:5060;rinstance=1085264ea18656a3;transport=tcp,Dev:sip:242@192.168.1.70:57186;rinstance=0-ca7070866f5d4e2e86847c935a260e70;ob] for L:5749.1[Extn:205]
    09-Mar-2017 12:57:21.615   [CM503025]: Call(C:5749): Calling T:Extn:242@[Dev:sip:242@192.168.1.140:5060;rinstance=8fc1e7e5539ed6e7,Dev:sip:242@192.168.1.140:5060;rinstance=1085264ea18656a3;transport=tcp,Dev:sip:242@192.168.1.70:57186;rinstance=0-ca7070866f5d4e2e86847c935a260e70;ob] for L:5749.1[Extn:205]
    09-Mar-2017 12:57:21.566   [CM503027]: Call(C:5749): From: Extn:205 ("Firstname Lastnane" <sip:205@192.168.1.19:5060>)  to  T:Extn:242@[Dev:sip:242@192.168.1.140:5060;rinstance=8fc1e7e5539ed6e7,Dev:sip:242@192.168.1.140:5060;rinstance=1085264ea18656a3;transport=tcp,Dev:sip:242@192.168.1.70:57186;rinstance=0-ca7070866f5d4e2e86847c935a260e70;ob]
    09-Mar-2017 12:57:21.566   [CM503004]: Call(C:5749): Route 1: from L:5749.1[Extn:205] to T:Extn:242@[Dev:sip:242@192.168.1.140:5060;rinstance=8fc1e7e5539ed6e7,Dev:sip:242@192.168.1.140:5060;rinstance=1085264ea18656a3;transport=tcp,Dev:sip:242@192.168.1.70:57186;rinstance=0-ca7070866f5d4e2e86847c935a260e70;ob]
    But when I try and call extension 205 from the Zoom extension 242 it doesn't work.
    Code:
    09-Mar-2017 13:01:12.169   [CM102001]: Authentication failed for AuthFail Recv Req INVITE from 192.168.1.140:5060 tid=08cf737e916f576e Call-ID=OWJiNTQ5NzE3ZDljNmE3ODZhZmQ1NzVhZThlZTdhMTI.3c2e9b8@192.168.1.140:
    INVITE sip:205@192.168.1.19 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.140:5060;branch=z9hG4bK-d8754z-08cf737e916f576e-1---d8754z-;rport=5060
    Max-Forwards: 70
    Contact: <sip:ZoomSIPPhone@192.168.1.140:5060>
    To: <sip:205@192.168.1.19>
    From: <sip:ZoomSIPPhone@192.168.1.140:5060>;tag=1b1cd27e3c2e9b8
    Call-ID: OWJiNTQ5NzE3ZDljNmE3ODZhZmQ1NzVhZThlZTdhMTI.3c2e9b8@192.168.1.140
    CSeq: 2 INVITE
    Session-Expires: 1800
    Min-SE: 90
    Allow: INVITE, ACK, CANCEL, BYE, INFO, OPTIONS
    Content-Type: application/sdp
    Proxy-Authorization: Digest username="242",realm="3CXPhoneSystem",nonce="414d535c0ed12c4778:46053204434c3e97538f22bae197637e",uri="sip:205@192.168.1.19",response="7f720f5a3b172d9b23ab6aa57fe8c4db",algorithm=MD5
    Supported: timer
    User-Agent: ZoomSIPPhone
    Content-Length: 276
    
    v=0
    o=Zoom_VideoGW 185567 185567 IN IP4 192.168.1.140
    s=Zoom VideoGW
    c=IN IP4 192.168.1.140
    b=AS:1000
    t=0 0
    m=audio 9184 RTP/AVP 9 0 8 101
    a=rtpmap:9 G722/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=sendrecv
    ; Reason: Credentials don't match, check that authorization-ID and password match the ones in extension settings
    09-Mar-2017 13:01:12.169   [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    Invite-UNK Recv Req INVITE from 192.168.1.140:5060 tid=08cf737e916f576e Call-ID=OWJiNTQ5NzE3ZDljNmE3ODZhZmQ1NzVhZThlZTdhMTI.3c2e9b8@192.168.1.140:
    INVITE sip:205@192.168.1.19 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.140:5060;branch=z9hG4bK-d8754z-08cf737e916f576e-1---d8754z-;rport=5060
    Max-Forwards: 70
    Contact: <sip:ZoomSIPPhone@192.168.1.140:5060>
    To: <sip:205@192.168.1.19>
    From: <sip:ZoomSIPPhone@192.168.1.140:5060>;tag=1b1cd27e3c2e9b8
    Call-ID: OWJiNTQ5NzE3ZDljNmE3ODZhZmQ1NzVhZThlZTdhMTI.3c2e9b8@192.168.1.140
    CSeq: 2 INVITE
    Session-Expires: 1800
    Min-SE: 90
    Allow: INVITE, ACK, CANCEL, BYE, INFO, OPTIONS
    Content-Type: application/sdp
    Proxy-Authorization: Digest username="242",realm="3CXPhoneSystem",nonce="414d535c0ed12c4778:46053204434c3e97538f22bae197637e",uri="sip:205@192.168.1.19",response="7f720f5a3b172d9b23ab6aa57fe8c4db",algorithm=MD5
    Supported: timer
    User-Agent: ZoomSIPPhone
    Content-Length: 276
    
    v=0
    o=Zoom_VideoGW 185567 185567 IN IP4 192.168.1.140
    s=Zoom VideoGW
    c=IN IP4 192.168.1.140
    b=AS:1000
    t=0 0
    m=audio 9184 RTP/AVP 9 0 8 101
    a=rtpmap:9 G722/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=sendrecv
    09-Mar-2017 13:01:12.169   [CM302002]: Authentication failed due to unidentified source of: SipReq:  INVITE 205@192.168.1.19 tid=08cf737e916f576e cseq=INVITE contact=ZoomSIPPhone@192.168.1.140:5060 / 2 from(wire)
    09-Mar-2017 13:01:11.191   [CM500002]: Unidentified incoming call. Review INVITE and adjust source identification:
    Invite-UNK Recv Req INVITE from 192.168.1.140:5060 tid=b41be8732aa06b19 Call-ID=OWJiNTQ5NzE3ZDljNmE3ODZhZmQ1NzVhZThlZTdhMTI.3c2e9b8@192.168.1.140:
    INVITE sip:205@192.168.1.19 SIP/2.0
    Via: SIP/2.0/UDP 192.168.1.140:5060;branch=z9hG4bK-d8754z-b41be8732aa06b19-1---d8754z-;rport=5060
    Max-Forwards: 70
    Contact: <sip:ZoomSIPPhone@192.168.1.140:5060>
    To: <sip:205@192.168.1.19>
    From: <sip:ZoomSIPPhone@192.168.1.140:5060>;tag=1b1cd27e3c2e9b8
    Call-ID: OWJiNTQ5NzE3ZDljNmE3ODZhZmQ1NzVhZThlZTdhMTI.3c2e9b8@192.168.1.140
    CSeq: 1 INVITE
    Session-Expires: 1800
    Min-SE: 90
    Allow: INVITE, ACK, CANCEL, BYE, INFO, OPTIONS
    Content-Type: application/sdp
    Supported: timer
    User-Agent: ZoomSIPPhone
    Content-Length: 276
    
    v=0
    o=Zoom_VideoGW 185567 185567 IN IP4 192.168.1.140
    s=Zoom VideoGW
    c=IN IP4 192.168.1.140
    b=AS:1000
    t=0 0
    m=audio 9184 RTP/AVP 9 0 8 101
    a=rtpmap:9 G722/8000
    a=rtpmap:0 PCMU/8000
    a=rtpmap:8 PCMA/8000
    a=rtpmap:101 telephone-event/8000
    a=fmtp:101 0-15
    a=sendrecv
    
    Why would incoming calls work fine but outgoing calls not?
     
  2. andy_vdg

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  3. andy_vdg

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    Everything is working now.
    Had to re-boot Zoom Rooms and now it is registering properly.
    Make sure transport protocol is UDP.
     
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