Connect with Facebook, WhatsApp, SMS and Live Chat

9/10 partners said their customers prefer 3CX Contact Center software…

#1 Enjoy big savings by managing your own contact center data

Our channel partners tell us their customers love the ability to keep full control of their own data and at the same time enjoy savings running into thousands. They also reported how easily queue strategies, dashboards, call recording, system management and more can be configured for their customers.

#2 An advanced industry solution with a big install base used by well known brands

When evaluating solutions in the market, channel partners found that prospects placed great value on three specific criteria. Firstly cost - 3CX costs less than any other vendor in the market. Secondly, product reliability - deployed more than 350,000 times - it’s a world-class stable solution. Third - trust. Household names Toyota, AirFrance, Holiday Inn Express & Suites, BMW and more - have integrated 3CX as a core part of their business.

#3 Have it all - never miss a call again AND know exactly who’s calling

Customers told our partners they appreciated that so many popular CRMs come pre-configured. These include Microsoft 365, Salesforce, Hubspot, Zendesk, Zoho along with many more. So as their callers call 3CX does the work for them searching for the caller ID in their CRM and bringing the data record up. It’s efficient for them - it’s efficient for their customers too.

3CX Contact Center Solution
3CX wallboard with stats

Your questions answered...

3CX contact center solution is not a standalone product. You can use it - for free - as part of your 3CX phone system. Sign up. You’ll be set up in no time.

Most other companies offering contact center software and solutions will charge you for each Agent using the module. Not 3CX! Pay a small price only once per year for a phone system with contact center functionality - included in the price for as many Agents as you need.

Yes! Your 3CX comes pre-configured with a number of the most popular CRMs including Microsoft 365, Salesforce, Hubspot, Zendesk, Zoho and more. Even if your CRM of choice is not listed you can use the CRM wizard to configure your own by creating a template.

Yes, you can streamline your processes with the 3CX Microsoft Office 365 integration. In a nutshell, admins can sync users - and users can sync personal contacts and their calendar. You can read much more about it here.

Yes! If you’ll be using 16 sim calls and above select the 3CX Enterprise edition which includes Teams Direct Routing integration too.

Yes! 3CX works with a leading network of global SIP trunk providers allowing you to own your numbers and control your telco costs. If you don’t have a SIP trunk it’s easy to get one from a VoIP Provider. Check out Callcentric in the US. In the UK and Europe, try Telxi. For the full list check out our SIP Trunk providers page.

A missed call is a missed sale. A lost call is a lost opportunity. Harness the benefits of the agent dashboard to its fullest - including remote working teams too - to see who’s online and offline, as well as who’s been waiting in queue for far too long. Meet your SLA commitments and provide your clients with the best possible service. Even better - the integrated SLA alerting notification whether 3CX SMB, 3CX PRO or 3CX ENT is available to you at no extra cost.

Boost customer experience with 3CX: The best cloud contact center software with KYC CRM integration.

How to use WhatsApp with 3CX: Enhancing CX in contact centers with WhatsApp.

Integrate your PBX with Microsoft 365: The #1 software for contact centers.

Trusted by 350,000+ companies

The #1 CONTACT CENTER SOLUTION

The #1 CONTACT
CENTER SOLUTION

12,000,000+ users everyday

3CX V18 Raspberry Pi4 Users: Migrate to 3CX StartUP
Remax logo
Clearswift logo
Airfrance Logo
Pizza hut Logo

TRY 3CX ENTERPRISE FREE FOR 2 MONTHS

Link up your team and customers Phone System Live Chat Video Conferencing

Hosted or Self-managed. Up to 10 users free forever. No credit card. Try risk free.

CTA - Get 3CX Free
A 3CX Account with that email already exists. You will be redirected to the Customer Portal to sign in or reset your password if you've forgotten it.