Migrating from Askozia 2.x to 3CX 15.5
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In order to help you migrate to 3CX 15.5, we have developed a converter that converts your existing Askozia 2.x backups to a 3CX 15.5 configuration that you can import into a new installation. The converter runs as an online service (https://askoziaconverter.3cx.com) - you upload your backup, enter registration details, and get an email with links to your 3CX 15.5 backup and license key.
Step 1: Take a backup in Askozia
To take a Backup on Askozia 2.x, login into the server as an administrative user and click on the System tab on the menu, then select “Backup/Restore” and click on “Download Configuration” as shown below :
The web browser will then start downloading a backup of your current Askozia configuration . You will find the XML file in your Downloads folder once the download is finished.
Step 2: Upload backup to Converter
Now upload the backup on https://askoziaconverter.3cx.com.
- Browse to your XML config file to convert.
- Specify your extension length - Extension length has to be standardized. If you select an Extension length of 4 digits, and have extensions with less digits, then it will make them 4 digits by appending zeros in front. If you have an extension of more than 4 digits then it will be skipped and after the conversion is complete, the email will show a list of errors: “Extension 10000 was not imported due to length longer than dial plan size (5 vs 4). Recreate it manually or run the tool again and modify options.”
- Specify your email address.
- Click Upload.
- Now input your Registration Details to get a your 3CX license key
- Click Submit.
Your backup will now be scheduled for conversion and you will receive a confirmation email once this is done. The license key will be included in the email.
Note: Extension numbers conflicting with system extensions are not imported (Fax, PIN protect, conference menu, and special menu). Other unsupported extension types are not parsed.
Step 3: Install 3CX and specify restore file
Install 3CX. After the OS is installed, you will be prompted whether you want to setup a new PBX or restore a PBX.
Select “Restore” and specify the path to the restore file you downloaded.
The PBX will now be configured and you will be asked some questions as per the Administrator manual.
Once finished with the setup wizard and license is activated, you can then go through each node of the management console and configure them accordingly.
What is restored
SIP extensions are restored, with:
- Extension number
- Name (Caller ID field will be split as First Name/Last Name in case it has one space, if none or more then all goes as First Name)
- Email, if voicemail feature was configured
- Voicemail PIN number, if voicemail feature was configured
- Outbound caller ID
- SIP ID
The operator extension designated will be the first extension parsed. All extensions will be added to a DEFAULT group, with the User’s role.
SIP trunks are restored, with their:
- Registrar Host
- Registrar Port if specified, otherwise 5060
- Main number, if Public Number was set in Askozia
- Default Outbound Caller ID, if Outgoing Presentation was set in Askozia
- Number of maximum calls
A trunk virtual number will be created for each, starting from 10000.
The default route will be the operator extension.
The following settings are restored from the outbound routes:
- First dial pattern, given that it has exact match prefix and prepend values only*.
- Up to 5 trunks sequence
- Position of the route
*Outbound routes with complex dial pattern expressions with letters or symbols (dash, dot) will be ignored.
Groups are restored with the below information:
- Total number of extensions
Group rights will be set to the default settings.
The following feature codes are restored as dial codes:
- Dial voicemail
- Pick parked call
- Intercom prefix
- DND ON
- DND OFF
Login credentials will be the same used in Askozia’s Web Interface.
The admin notification email will be the admin user email address set in Askozia converter tool.