Call Flow Designer – Examples
The 3CX Call Flow Designer can be used for various scenarios where automation is required with a voice app. The below manuals take you through the steps required in order to execute some of these:
- Accessing a database from a CFD Voice App
- How to play a sequence of digits from a 3CX Call Flow Designer voice app
- Sending e-mails from a CFD voice app
- Creating a Phone Support Portal with the 3CX CFD – Part 1 Validation using External Data Sources
- Creating a Phone Support Portal with the 3CX CFD – Part 2 Validation using a Web Service
- Creating a Phone Support Portal with the 3CX CFD – Part 3 Validation using Text files
- Creating a Phone Support Portal with the 3CX CFD – Part 4 Validation using an SQL Server Database
- Routing Calls Based on the Time of Day
- Creating an outbound dialer
- Time-Based Routing without Programming
- Using the Authentication component to validate customers
- Using the Credit Card Component
- Text to Speech with the 3CX Call Flow Designer
- Creating a predictive dialer with the 3CX CFD
