Call Flow Designer – Examples

The 3CX Call Flow Designer can be used for various scenarios where automation is required with a voice app. The below manuals take you through the steps required in order to execute some of these:

• Accessing a database from a CFD Voice App
• How to play a sequence of digits from a 3CX Call Flow Designer voice app
• Sending e-mails from a CFD voice app
• Creating a Phone Support Portal with the 3CX CFD – Part 1 Validation using External Data Sources
• Creating a Phone Support Portal with the 3CX CFD – Part 2 Validation using a Web Service
• Creating a Phone Support Portal with the 3CX CFD – Part 3 Validation using Text files
• Creating a Phone Support Portal with the 3CX CFD – Part 4 Validation using an SQL Server Database
• Routing Calls Based on the Time of Day
• Creating an outbound dialer
• Time-Based Routing without Programming
• Using the Authentication component to validate customers
• Using the Credit Card Component
• Text to Speech with the 3CX Call Flow Designer
• Creating a predictive dialer with the 3CX CFD