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2Talk - SIP Trunk

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2Talk - SIP Trunk

About 2Talk

System Preparation

3CX Version

Provider Capabilities

Configuring the Trunk with 3CX

Adding the Trunk

Adding Additional DIDs

Creating Inbound Rules

Number Format

General

Outbound Caller ID

Outbound Rules

About 2Talk

2Talk offers great calling rates with fixed monthly fees, real time provisioning and free features such as Auto Attendant, Locate me, Call forwarding and more.

Reference Web Address: 2Talk

System Preparation

Before configuring the SIP trunk it is required to go through the following checklist and make changes where necessary:

Further setup information can be found in our Academy: 3CX Academy Basic course

3CX Version

Some providers gained support and compatibility with 3CX on a specific product version. It is advisable to always run the latest version of 3CX to ensure ongoing compatibility.

Minimum 3CX Version: 3CX Phone System 15.5 SP5

Provider Capabilities

Below is a short overview of the provider's capabilities and services and whether they’re supported or not:

  • CLNS (Clip No Screening): No
  • Catch All Routing: Yes, support for 1 trunk per install
  • Fax T.38 support: No
  • CLIR (Number Suppression):        Yes
  • DTMF via RFC 2833:        Yes
  • Codec Order: G.711a, G.722, G.711u, G.729
  • NAT Support: Yes

Configuring the Trunk with 3CX

The general instructions outlining how to add a new SIP Trunk to your 3CX installation can be found here.

Adding the Trunk

Go to “SIP Trunks” and select “Add SIP Trunk”

  • Select Country: NZ
  • Select Provider in your Country: 2Talk
  • Main trunk number: This will have been provided to you by 2Talk. You must enter the number in the national number format (e.g. 021234567)
  • Press “OK”

At this point all necessary fields will have been filled in automatically. All that you need to do is scroll to the top of the page and press OK. Your Trunk is now ready to make and receive calls.

Adding Additional DIDs

To associate all other DIDs/Numbers you have in your 2Talk account with 3CX, you need to go to the Management Console → SIP Trunks, double-click on your 2Talk Trunk and go to the “DIDs” tab.

Here you should already see 1 entry that is the Main Trunk number you have set. Add all other DIDs/Numbers you have to the list in a National Number format (e.g. 021234567) and press OK once you have finished.

Creating Inbound Rules

Now that you have associated all your DIDs/Numbers with your SIP Trunk in 3CX, you can create Inbound Rules to set where calls will be routed when those numbers are called. Instructions on how to create Inbound Rules can be found here.

Number Format

General

When configuring 2Talk SIP Trunks in 3CX, all numbers must be entered either in a national number format.

Outbound Caller ID

2Talk SIP Trunks does not support Clip No Screening which means you can only present numbers/DIDs that  you have associated with your SIP Trunks.

Outbound Rules

There are no special instructions regarding Outbound Rules that are required, numbers can be dialed in any valid NZ number format.

More information about how to create Outbound Rules and how they work can be found here.