3CX PBX in the Cloud
1 year FREE - no ties!
google cloud platform
3CX
Gear up your PBX
On-premise or in the cloud - cut costs!
3CX
Take control of your PBX
Self host in cloud or Virtualize
3CX
Slash your Phone Bill
Use SIP trunks, WebRTC & Softphones
3CX
Unified Communications
Presence, Chat, Voicemail, Fax 2 Email
 
3CX
Office Without Limits
Make calls anywhere using Android, iPhone, Mac & Windows
3CX
Web Conferencing
Clientless via WebRTC with 3CX WebMeeting

Never Miss a Call – Advanced Contact Center Reporting

Traditional proprietary PBX’s with call center functionality have proven to be either too expensive or difficult to set up. 3CX improves this with 3CX Pro, providing call center management with the information required to monitor call queues in real-time and ensure that not a single call is lost.

Superior Call Center Software with the Integrated Wallboard
  • Integrated Wallboard for real-time monitoring
  • Detailed reports of longest wait time and abandoned calls
  • SLA and Callback Statistics
  • Call Back option for customers not willing to wait

Advanced Call Center Features Included

3CX Pro provides you with all the tools required to review your agents’ performance at any given time. Answered calls, abandoned calls, average longest waiting time and more are all within easy reach, allowing you to ensure that your call center is running smoothly at any given time.

Advanced Contact Center / Call Center Software Features
  • Listen in allows you to listen to a call without the caller or agent knowing
  • Train new agents during a live call with the whisper function
  • Agents making a mess of a call? Use Barge in to take over
Get 3CX Free for 1 Year Today
Download On-Premise Try in the Cloud