3CX Reviews and Awards

3CX is a simple, flexible and affordable PBX solution that has earned its global reputation. Over the last almost two decades 3CX has been nominated for - and won - multiple awards from industry-leading publications. It's no surprise then that we also receive positive reviews from tech insiders, Partners and Users alike - published across the web regularly - as our Product continues to develop even further. Below is a selection. To see the latest product announcements from 3CX visit our VoIP news section of the 3CX Blog.

3CX Among G2’s Best Software in 2024

3CX Among G2's Best Software in 2024
The G2 Best Software Awards are out - and 3CX has been featured as one of the Top 50 Customer Service Products in 2024. We've placed 39th from 145,000 products listed on G2!

3CX Wins 'Leader' Award from SourceForge 
It is an honor to be recognized - for the 5th consecutive season - as a leading product among 90,000 softwares on SourceForge. This prestigious title is awarded to exceptional companies that place in the top 5% of highly-reviewed products - demonstrating the utmost quality provided to their customers.

Bringing 2023 to a Close with G2 Winter Report  
We’ve been awarded a total of 62 badges across six categories in the G2 Winter 2023 Reports! It’s an honor to be recognised as a leading software by the vibrant community of G2 - for the third year in a row!

VoIP voice awards 2023

3CX awarded "Best Technology Partner" by VoipVoice 
This year’s VoipVoice 2023 Convention welcomed partners from all over Italy in  the Teatro della Pergola in Florence. 3CX had the honor of being awarded "Best Technology Partner", marking another addition to our impressive string of awards received in the past years.

leader g2 badge

3CX awarded 60 badges by G2, and 'Best SOHO Service' by Comms Council UK
3CX is proud to announce that it has been awarded 60 badges in the G2 Fall 2023 Reports! This was followed by the title of 'Best SOHO Service' during the Comms Council UK Awards 2023 ceremony held in London.

3CX Leads Across 5 Categories in G2 Summer 2023 Reports
After being Recognized as Top Call Center Software by Gartner, we’re excited to share another recent milestone with you. ‍G2, the largest software marketplace with over 2.2 million reviews, has awarded 3CX with 45 badges in its Summer 2023 report!

1st Place! 3CX is Product of the Year 2023!
3CX wins 1st place in Germany’s Connect Professional’s readers’ choice “products of the year 2023” in the category telephone systems.

Capterra Logo

3CX Named the Top ‘Call Center Software’ by Gartner
According to a comprehensive analysis conducted by Gartner Digital Markets - that included Capterra, Software Advice, and GetApp - 3CX has emerged once again as a standout product, featuring in 12 of their flagship Q1 2023 reports.

G2 Winter 2023 - Leader Award

3CX Enters 2023 with 23 badges in G2 Winter Report
3CX has bagged a total of 23 badges in G2 Winter Report. With recognition across the board, 3CX was named a ‘Leader’ in VoIP, Contact Center, CCI and Video Conferencing categories in the latest assessment of the top-ranked software products. To add to that, 3CX was also awarded the ‘Users Love Us’ badge to commend the continuous commitment to excellence and user-friendliness of its solution.

2022 Capterra shortlist

3CX Named ‘Top Performer’ and ‘Emerging Favorite’ by Capterra
3CX was recognized in 8 distinct flagship reports in Capterra’s 2022 review. It was titled a ‘Top Performer’ across business phone system software, cloud communications platform, contact center software and cloud PBX software categories. The software was also named the ‘Emerging Favorite’ in Unified Communications, Telephony and VoIP.

G2 - Europe Leader Fall 2022

G2 badges piling up for 3CX
3CX takes home 25 distinctions in G2 Fall Report! This included Europe Leader in VoIP, along with top positions across UCaaS Platforms, Call Center Infrastructure, Video Conferencing and Contact Center. G2 Crowd is one of the most reputable sources of independent user-generated reviews for software products and services.

MKB Proof Award 2022 - 3CX

MKB Proof Award 2022 recognizes 3CX StartUP
3CX has been awarded with the Dutch MKB Proof Award 2022, as it meets the needs of modern small and medium-sized enterprises! Every year, WINMAGPRO and Baaz Magazines expert editors review software and hardware products to find exceptional solutions for SMEs. This year 100% approval rating was given to 3CX StartUP - characterized as an 'indispensable cloud-native solution with many possibilities'.

Users Love Us - G2 Report

3CX Secures League Titles from the G2 Crowd
The largest peer-to-peer business solution review platform, G2, has positioned 3CX as a Mid-Market Leader, High Performer, Easiest to Use, Most Likely to Recommend and Highest User Adoption. With more than 25 distinctions, G2 also awarded 3CX with the “Users Love Us” badge marking the level of commitment 3CX provides.

Get App Awards Badge

GetApp Announces 3CX the Leading ‘Business Phone System’ in 2021
3CX was named the leading ‘Business Phone Systems’ software in the wrap up of last year’s user feedback from GetApp. The review website aims to connect buyers and sellers using authentic customer feedback and ensure the best experience for all. We would like to sincerely thank all our users for their positive feedback and high ratings!

Software Advice Awards Badge

3CX Named the Top ‘Business Phone Service Provider’ by Software Advice
3CX completes 2021 with huge success and accolades from Software Advice. It was announced the top ‘Business Phone Service Provider’ and ‘Call Center’ product in the recent round up of user ratings over the last year. The score was determined by the 3CX’s web search trends, strong web presence and favorable customer reviews.

Capterra Awards Badge

3CX Recognized as the ‘Top Performer’ and ‘Emerging Favorite’ by Capterra
3CX was recognized in 5 distinct flagship reports in Capterra’s 2021 review. It was titled a ‘Top Performer’ across Business Phone Systems and Call Centers categories. The software was also named the ‘Emerging Favorite’ in Call Recording, Telephony and VoIP. What’s more, Capterra users celebrated the convenience and ease of using 3CX with an outstanding rating of 4.5/5!

Winmag Pro Award

3CX Live Chat Receives a WiNMAG Pro Award
3CX Live Chat was announced a winner in the recent round of the WINMAG Pro Awards. In their review, Dutch WINMAG Pro magazine recognized the unique contribution of 3CX Live Chat to the business communication space. The independent body of experts celebrated the tool for its hassle-free integration, usability and cost.

MKB Award

3CX Named a Perfect Match for SMEs in MKB Awards
3CX has been recognized with a 100% approval rating for the system’s bullet-proof ability to meet the needs of modern SMEs in the 2021 MKB Business & IT Partners Awards. The editorial boards of Winmag Pro magazine and entrepreneurial platform, Baaz, annually review software and hardware products to find exceptional solutions for SMEs. This year, the experts congratulated 3CX for creating a sophisticated UC system that’s easily tailored to the needs of SMEs.

Winmag Pro award

3CX scores 9.3 in WinMag Pro’s rating
3CX earned an outstanding rating of 9.3 in the latest review by WinMag Pro magazine. The Dutch publication congratulated 3CX for providing the most well-rounded business communication solution that embraces innovation. Together with the consistent product developments, add-ons available and the competitive pricing, the company successfully manages to stay ahead of the curve.

Software Suggest - Best Software 2021 Award

3CX Named the Best Software 2021 by SoftwareSuggest
3CX has been awarded the title of ‘Best Software 2021’ by SoftwareSuggest. The PBX phone system was recognised for delivering a unified communication solution that meets business goals while keeping user experience at the forefront. The report exposed how the unified communication solution embeds more than 100 unique features available to its users today, numerous options for integrations and competitive prices.

Digital Award Logo

3CX Makes Digital.com’s Top UC Software List and more!
3CX has been named as Best Unified Communications Software Company 2021 by Digital.com. The communication system made the list based on 3CX’s ability to help improve collaboration between onsite and remote staff, and was recognized for its seamless CRM integration, and inclusion of multiple communication channels on a single platform. What's more, 3CX was also named as one of Digital's Best VoIP Phone Services and Best Web Conferencing Software.

Comms Business Awards 2020

3CX Gets Gold at the Comms Business Awards
3CX has just been named UC Platform Supplier of the year at the 2020 Comms Business Awards. Fighting off fierce competition from 8x8, Gamma, and more, the judges felt that 3CX's commitment to the channel, affordable pricing, and innovation pipeline made us fit for the top spot. Every year the Comms Business Awards brings together the best of the ICT Channel, and we're proud that the 3CX Communications solution was recognized by these industry leaders.

PC PRO Excellence awards 2020

And PC Pro’s Business Software of the Year 2020 Goes to…
This year we made PC Pro’s 2020 A List, and now, in their Technology Excellence Awards, 3CX has yet again been selected as winner of Business Software of the Year. Taking into consideration the hurdles that 2020 presented, 3CX is recognized for its rich feature set, ease of deployment and management, and unrivalled flexibility which have helped countless businesses adapt to the challenges brought on by Covid-19.

software suggest

SoftwareSuggest Reviews 3CX: Full-Featured, User-friendly & Low Cost
Software discovery and recommendation platform, Software Suggest reviews 3CX describing it as a 3-in-1 phone system that is easy to use and affordable. The review outlines how 3CX is able to scale with any sized business without ever being heavy on the pocket. SoftwareSuggest was also enthusiastic about the flexibility in deployment options, highlighting that you can even install on a mini PC or Raspberry Pi.

2020 mkb award logo

MKB Proof 2020: 3CX Bags an Award for Best SME Solution of 2020!
Every year Winmag Pro and Baaz distinguishes the top business solutions for SMES in the MKB Proof Awards and, once again, 3CX has been recognized for being the best in business communications! After rigorous testing and research, the editors awarded 3CX for its flexibility, reliability, usability and functionality. Find out more here.

3CX is awarded a 5-star review from PC Pro and earned a spot on their A-list

PC Pro Honors 3CX on it's 2020 A-list
3CX has once again been selected as one of PC Pro's top picks in software, with a place on the PC Pro A-list and a 5 star review. Thanks to its versatility, ease of management, full range of UC features and excellent call handling functionality, 3CX has been highly recommended by the publication as a great solution for business communications.

Invest Cyprus International Investment Award

3CX Wins Invest Cyprus International Investment Award
The Invest Cyprus International Investment Awards is an annual event that brings together Cyprus' leading entrepreneurs, politicians, investors and service professionals to honor foreign companies in Cyprus for their contribution to the Cypriot economy. In the 2019, 3CX was honored with an award for choosing to invest in Cyprus and expand operations in the capital Nicosia.

3CX is awarded a 5-star review from PC Pro and earned a spot on their A-list

PC Pro’s A-list Sees 3CX Awarded with 5 Stars!
PC Pro is the UK's number 1 IT publication and the most trusted when it comes to product reviews and recommendations. The PC Pro editorial team has selected 3CX to receive a 5-star review and a place in their A-list products thanks to its value for money, easy installation and management and excellent communications feature set.

3CX Leads the Way in Communications with Distinctions from G2 Crowd

3CX Leads the Way in Communications with Distinctions from G2 Crowd
G2 Crowd is one of the most recognized providers of independent, unbiased user reviews for software products and services and has named 3CX as a Mid-Market Leader! Following their Winter 2019 Report, G2 Crowd has awarded 3CX with a total of 8 distinctions including Highest User Adoption, Easiest Admin, Mid Market, Best Meets Requirements and #1 Overall Vendor.

3CX wins MKB Best Choice award for 2018

3CX Claims WinMag Pro 2018 Best Choice Award
The WinMag Pro Best Choice Awards have bestowed 3CX with yet another award: MKB UC Best Choice 2018. The Dutch magazine's annual awards have again recognized 3CX for the innovation, affordability and overall quality that we offer to the UC market. 3CX focuses on improving all aspects of our product to increase usability, manageability and affordability for end-users, administrators and channel resellers, something that the WinMag Pro editorial team has acknowledged once again with this title.

And the winner is…3CX! Best Enterprise Telephony System at Comms National Awards
3CX has been awarded with the title of “Best Enterprise Telephony System” in the Comms National Awards 2018. CNA is one of the biggest and most respected awards programs in the industry and has once again recognized 3CX for its contribution to the channel. Our commitment to the continuous innovation of our product and to the 3CX Channel Partner Program has once again placed 3CX amongst the leaders of the UC industry.

funkschau award 2018

German magazine funkschau awards 3CX as Best ICT Product 2018
3CX is honored to be recognized by funkschau, one of the most important German publications in the ICT industry, as their ICT Product of the Year in the UCC Solutions category. More than 7,000 readers participated in the magazine's reader's poll which landed 3CX another award for it's innovation and development in the UCC industry. Over the last year, 3CX has significantly grown in the UCC market with it’s on-premise and hosted solutions and has taken strides forward in becoming one of the top solutions in the world.

Comms Business Awards

3CX software given special recognition at this year’s Comms Business Awards
3CX has been recognized for its innovative channel products, receiving the “highly commended” recognition as part of the 2018 Comms Business Awards. We always strive to provide our partners with the best UC solutions by constantly updating and improving our product offering. Building fruitful partnerships with our channel partners is vital and receiving recognition as one of the best, by the UK’s leading ICT Channel media outlet, Comms Business, is a great honour.

IT pro award

3CX gets 5 stars from IT Pro Editor’s Choice Awards
IT Pro, one of the leading online sources for technology news and advice for businesses has recognized 3CX with a 5-star editor’s choice award. They tested and recognized 3CX’s innovative product as the perfect choice for SMEs due to the super-easy setup and provisioning, great management tools, excellent call handling options and affordability. IT Pro editor Dave Mitchell, commented that “We were extremely impressed with how easy it was to deploy 3CX Phone System and the range of communications features on offer.”

Brand of the Year, Trophies of Distribution
3CX has received the title of Brand of the Year 2017 at the Trophies of Distribution in Paris, France. The French magazine Distributique, in collaboration with IT Partners, celebrates the very best distributors and vendors in the market and, after counting the votes of French resellers, 3CX took home the trophy.

Technology Reseller 2018 Award

2018 Editor’s Choice Award, Technology Reseller Magazine
The UK’s Technology Reseller Magazine has recognized 3CX’s software PBX for it’s high levels of innovation, design and functionality by selecting it for the 2018 Editor’s Choice Award. According to the magazine, 3CX was chosen for “making it simpler than ever to implement, manage and use its software-based unified communications platform”.

WinMag Pro Awards 2017

3CX Goes for Gold with Two Best Choice Awards from WinMag Pro
WinMag Pro has awarded 3CX with the Best Choice and Editor’s Choice award 2017 for Unified Communications. The awards were deliberated by the WinMag Pro editorial team and were presented to 3CX for its high scores across all criteria including price, usability, functionality and overall quality. Editor Peter Guldenpfennig commented that 3CX scores well across the board and that ” One of the highlights is the inclusion of WebRTC technology, which makes the phone system of 3CX a definite UC solution when compared to other products on the market.”

3CX Triumphed at Technology Excellence Awards: Wins Business Software of the Year
3CX has been awarded the title of Business Software of the Year 2017 by one of the UK’s biggest I.T. magazines, PC Pro. The Technology Excellence Awards B2B winners were decided by the PC Pro Editorial team who reviewed several products in the category and decided that 3CX came out on top. A PC Pro Editor commented that the phone system is “Mature, feature filled, excellently supported with rapid feature improvements, and tight integration with quality phones.”

Frost Sullivan Awards

Frost & Sullivan Awards 3CX for Innovation and Performance
Frost & Sullivan, a global leader in the information and growth consulting industry has awarded 3CX for its market leadership and price/performance offering. “3CX is on the cutting-edge of technology,” the award note said, adding that 3CX software-based Phone System “excelled in terms of user features, architectural flexibility, ease of use and management”. Read more here.

3CX Named as One of CRN’s 2015 Top Tech Innovators
3CX been named one of the IT industry’s leading tech innovators by CRN®. The 2015 CRN Tech Innovator Awards recognize standout companies that have brought to market hardware, software or services that have substantially impacted the industry. 3CX WebMeeting took top honors in the Software Productivity category. Read more here.

Comms National Award

3CX Wins “Best SME On-Premise System” Award at Comms National Awards 2015
For the second year running 3CX has won one of Comm National’s massively prestigious awards within the telephony category. In 2014, up against a dynamic set of competitors, 3CX won “Best Enterprise On-Premise System” and due to its constant innovation of the PBX and its groundbreaking partner system, in 2015, 3CX has gone on to win “Best SME On-Premise System”. Read more here.

Mittelstand 2015

3CX Wins “Most Innovative Product” Award with 3CX WebMeeting
3CX Phone System has beaten the competition to win the award for the “Most Innovative Product” in the category of Unified Communications with 3CX WebMeeting. The award ceremony was held at this year’s CeBIT, in Hannover, Germany, one of the largest IT expos globally. Read more here.

CNA Awards 2014

3CX Triumphs at Comms National Awards 2014 Winning ‘Best Enterprise On-Premise Solution’
3CX has beaten the competition to win the award for ‘Best Enterprise On-Premise Solution’ at the Comms National Awards 2014. 3CX Phone System was chosen for its high-quality Unified Communications solution and excellent partner program Read more here.

Network Connectivity Services

3CX Featured in the CRN 2014 Network Connectivity Services Partner Program Guide
3CX has been included in the prestigious CRN 2014 Network Connectivity Services Partner Program Guide (PPG), which highlights the service providers and technology vendors whose offerings provide the underpinnings of today’s mission-critical network connectivity solutions. Read more here.

Channe Program CRN

The 3CX Partner Program is recognized as being an elite IT Channel Program by CRN
3CX has been selected by UBM Channel and CRN as a 2012 Emerging Technology Vendor. 3CX Phone System drew praise for being innovative, easy to manage, and because it works with any SIP IP phones and runs on a standard Windows system. Read more here.

CRN 2012 Award Page

CRN Awards 3CX as an Emerging Technology Vendor for the Second Year Running
3CX has been selected by UBM Channel and CRN as a 2012 Emerging Technology Vendor. 3CX Phone System drew praise for being innovative, easy to manage, and because it works with any SIP IP phones and runs on a standard Windows system. Read more here.
– Everything Channel, August 2012

CRN 2011 Award Page

3CX Named a 2011 CRN Emerging Technology Vendor
3CX has been selected by Everything Channel as a 2011 CRN Emerging Technology Vendor. The annual list features the most innovative vendors who not only deliver technology that is easy to use, but can generate the high margins solution providers require. 3CX has been added to the list due to its robust product, 3CX Phone System. Read more here.
– Everything Channel, August 2011

3CX Receives Unified Communications Magazine 2009 Product of the Year Award
Technology Marketing Corporation announced that they have named 3CX Phone System for Windows as a recipient of its 2009 Unified Communications magazine Product of the Year Award. Read more here.
– Unified Communications Magazine, April 2010

3CX is “Certainly the Biggest”
Daniel Sweeney interviews Nick Galea, CEO at 3CX, for Processor Magazine and writes about 3CX dominance within the enormous PBX marketplace as the leading Windows-based IP PBX and how it is rethinking the software PBX.
– Processor Magazine, October 2008

VoIP & Gadgets Blogger Tom Keating Writes About 3CX Free SIP Softphone
Tom Keating, CTO, VP and founder of TMC Labs, posted a blog entry on 3CX Free VoIP Phone where he highlighted the soft phone’s integration with MS Outlook. He also wrote about the other key features of 3CXPhone such as: support for several SIP profiles, MWI, easy deployment and more. Read more here.
– TMCnet’s VoIP & Gadgets Blog, July 2008

“Our IP PBX is Only 30% of the Cost of a Cisco Phone System”
Following an interview with 3CX’s CEO Nick Galea, Computerwoche’s editor Jurgen Hill writes about 3CX Phone System for Window’s market position, the advantages of an IP PBX against a traditional PBX, and the free edition of 3CX Phone System. Read the full article in German.
– Computerwoche, November 2007

A Great, Free VoIP System
In an article for Network World, Gearhead columnist Mark Gibbs reviews 3CX Phone System free edition, describing it as a “great, free VoIP system”. “3CX Phone System is excellent. It is a lot simpler to set up and manage than, say, Asterisk®*, and is a useful test bed and learning tool as well as a great small-business solution,” comments the reviewer. Read the full review.
– NetworkWorld, April 2007

Our latest case studies show you how businesses worldwide are leveraging the award-winning 3CX Phone System to improve their customer service offering, increase employee productivity and lower their telephony costs.

* Asterisk® is a Registered Trademark of Sangoma Technologies. This trademark is not affiliated with 3CX, its products, or its websites. Sangoma Technologies is not the source of, and does not sponsor or endorse, the products/services promoted here. 3CX is not associated with or sponsored by Sangoma Technologies. All product and company names are trademarks™ or registered® trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.