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Free advanced Unified Communications features

Unified Communications Made Easy

No matter how big or small your company is, the right Unified Communications solution can take your business communications to the next level, helping to improve collaboration, boost productivity, increase mobility and enhance the customer experience. 3CX’s UC functionality is inbuilt and included as standard on-premise or in the cloud, all on one user-friendly platform – no need to purchase add-ons or extras.

With 3CX’s modern, intuitive VoIP softphone and smartphone clients, users have instant access to communication tools such as presence, instant messaging, web conferencing, fax & voicemail to email and more.

See Presence of Colleagues

The ability to view the status of other colleagues (“Presence”) is a great time saver, avoiding unnecessary call transfers or voice mail tags, and makes managing and working with remote employees easier than ever. Need some quiet time to finish a project? Customize your status and prevent any annoying disturbances.

  • Eliminate expensive voice mail tags

  • Avoid unnecessary transfers of phone calls that irritate customers
  • Visible from all 3CX clients: Mac, WindowsiOS & Android

Unified communications features - Presence
Unified Communications

Deliver Faxes & Voicemail to Inbox

Inbound faxes are converted to PDF and forwarded to users via e-mail, without requiring any fax server software. Likewise, voicemails are converted to sound files and forwarded via e-mail.

  • Forward voicemails to inbox

  • Listen to voicemails without calling in

  • Faxes are received as PDF files in your email

Instant Messaging / Text chat

Allow employees to communicate together via text messaging, without the need to rely on third party internet messaging systems or give out personal phone numbers. 3CX users can send and receive text messages via the 3CX Windows, Mac,  iOS and Android clients from anywhere.

  • No need for third party messaging systems

  • Send text messages, links and more at no additional cost

  • Available on Mac, Windows, iOS & Android

Communicate Instantly with your colleagues via the integrated Chat feature
Unified Communications

One-click Collaboration

With a WebRTC-based web client and integrated video conferencing, a host of collaboration tools are available at your fingertips for a real-time communication experience like no other. Hold meetings with video / audio conferencing, upload and present powerpoints, and encourage interaction with classroom features such as desktop sharing, interactive whiteboard and polling.

  • WebRTC conferencing through your browser

  • Interact with classroom features at the click of a button

  • Remote control for customer assistance

  • Click to call for Chrome and Firefox

Check out other 3CX Features

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