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How to factory reset a snom M series

snom-m25-m65-m85.jpg

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How to factory reset a snom M series

Applicable to snom M500, M700M M25, M65, M85

Reset snom BASE station to Factory defaults: M500, M700

Reset snom Handsets to Factory defaults: M25, M65, M85

Step 1: Deregister the handset

Step 2: Reset settings

Applicable to snom M500, M700M M25, M65, M85

Follow the steps below to factory reset your snom M series device in order to bring back the factory default settings. This must be done before provisioning your snom phone in case the device has residual settings of a previous configuration.

Reset snom BASE station to Factory defaults: M500, M700

  1. Press and hold for at least 10 seconds the reset key.

                

  1. After restart, your phone will be successfully reset.

Reset snom Handsets to Factory defaults: M25, M65, M85

Step 1: Deregister the handset

  1. Press the “Menu” key.

  1. Navigate to “Connectivity”“Deregister” →  Enter PIN 0000 to confirm your deregistration.
  2. After specifying your DECT, press “Select” → and press “Yes” to “Delete registration”.
  3. As a result, you should see “Empty” entries in your “Connectivity” menu.        

Step 2: Reset settings

  1. Press the “Menu” key.

  1. Navigate to “Settings”“Reset settings” → click “Yes” to reset settings.
  2. Enter PIN 0000 and press “OK” to confirm.
  3. After restart, your handset will be reset.