Upgrade Manually your Firmware for your snom DECT series
Take the PBX Express
Your PBX, Your Cloud, ready in minutes
Zero Admin
With the new Dashboard
Bulletproof Security
With SSL certs and NGINX
Install on $200 Appliance
Intel MiniPC architecture
New, Intuitive Windows Client
More themes, more UC
More CRM Integrations
Scripting Interface to add your own
Improved Integrated Web Conferencing
iOS and Android apps included
Run On-Premise or in the Cloud
Google, OVH, Windows & Linux

Firmware Upgrade of snom DECT system

Firmware Upgrade of snom DECT system

snom-m25-m65-m85.jpg

Supported Models: snom M DECT System

This guide is applicable to the following devices:

Snom M DECT Base station

  • Snom M300
  • Snom M700

Snom M DECT Handset

  • Snom M25
  • Snom M65
  • Snom M85

The following document will outline how to upgrade the firmware of a snom DECT system using the device’s own web interface. This step is required prior the provisioning of the phone to ensure that the minimum requirements and features are implemented into the device's firmware as this process is not managed by 3CX. The minimum required firmware is specified in the main provisioning guide for snom M series.

Firmware Upgrade of snom DECT system

Supported Models: snom M DECT System

Snom M DECT Base station

Snom M DECT Handset

Firmware Upgrade for snom M DECT Base station

Check/Validate Firmware Version

Upgrade Firmware

Firmware Upgrade for snom M Dect Handset

Check/Validate Firmware Version

Upgrade Firmware

Monitor the upgrade process

Firmware Upgrade for snom M DECT Base station

Check/Validate Firmware Version

In order to check the firmware of your snom DECT system:

  1. Point your web browser to the phone’s IP address.
  2. Login to your account (default user/password: admin/admin).
  3. Navigate to Home/Status >> Firmware Version”. The “Firmware Version” indicates the device’s current firmware. ( the example below shows an outdated version)

Upgrade Firmware

In order to manually upgrade your snom’s  DECT system firmware:

  1. Point your web browser to the phone’s IP address.
  2. Login to your account (default user/password: admin/admin).
  3. Navigate to Firmware Update”.
  4. In the “Firmware update server address” field enter http://dect.snom.com” and press “Save/Start Update”.
  5. In the “Required Version” field enter the number of latest firmware “355” (the latest firmware can be found on the main provisioning guide here).
  6. After placing a valid FW number press “Start Update”.

The firmware upgrade will start after several minutes and the LED on the base station will start to flash red.

Firmware Upgrade for snom M Dect Handset

Check/Validate Firmware Version

In order to check the firmware of your snom handset:

  1. Press the “Menu” key.

  1. Navigate to “Settings” >> “Status” >> “Handset status”.
  2. “SW version” indicates the device’s current firmware.

Upgrade Firmware

In order to upgrade your device’s firmware your handset must be connected to the DECT base station as an extension. Therefore this step can only performed after the base is upgraded and provisioned.

  1. Point your web browser to your phone’s IP address.
  2. Login to your account (default user/password: admin/admin).
  3. Navigate to Firmware Update” tab.
  4. In the “Firmware update server address” field enter http://dect.snom.com. The connected handset model will be displayed In the “Type” field (in this example M65)

  1. In the “Required Version” field enter 355.
    Note: Before performing the upgrade, the handset must be placed in charging cradle and must be charged over 50%.
  2. After placing a valid FW number press “Start Update”.

Monitor the upgrade process

You can easily monitor the upgrading progress from the “Extensions” node, “FWU Progress”.  

The upgrade could take up to an hour based on the Network utilization and traffic.

Important note: During the firmware upgrade your handset will not be accessible for as long as the indication flashes a “Green light”.

<