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Using your Deskphone with 3CX

Even though 3CX offers a powerful Web Client from where you can make and receive calls, chat with colleagues, organize audio and video conference, check the status of your colleagues, access your voicemail and much more there are some users that like having a physical phone on their desk.

3CX supports a number of IP Phone models and below is a list of guides that will help you setup a conference, transfer a call, check your voicemail and make a call from your deskphone. Remember! Using the web client for these functions is much easier!

Checking Voicemail from Your IP Phone


From the list bellow select the make and model of your IP Phone to see how to check your messages using your specific handset.

Checking Voicemail from any IP Phone


To check your voicemail from any phone in your office:

  1. Pick up the handset and dial “999”.
  2. Press “#”.
  3. You will be asked to enter your extension number, type in your extension number.
  4. You will then be asked for your voicemail PIN number. Type in your voicemail PIN number then press  ”#”.
  5. Follow the voice prompts to check or delete your voicemails.

Checking your Voicemail from Outside Your Office


To check your voicemail from your mobile phone or any external phone when you have no WiFi or 3G connection follow these steps:

  1. Pick up your phone and dial the number your administrator provided you with.
  2. Once connected wait until you hear the prompt “Please enter extension number”, type in your extension number.
  3. You will be asked for your extension’s PIN number. Type your voicemail PIN number then press  ”#”.
  4. You will be given access to your voicemail. Follow the voice prompts to check, delete or listen to your voicemails.

Creating Conference Calls using your IP Phones built in Function


Select your IP Phone from the list below to see how to create conference calls using the built in functionality of your specific handset.

Using the Conferencing features of 3CX  to Create a Conference with your IP Phone


Use any make and model of IP Phone to create conference calls utilizing 3CX Phone System.

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