Configuring Patton SmartNode VoIP Gateways
Supported Models: Patton SmartNode 4120, 4552, 4554, 4638, 4658
After you familiarize yourself with the basic concept of SIP Trunks (https://www.3cx.com/docs/manual/sip-trunks/) proceed to add a PSTN gateway into the PBX. All templates are designed to work with Patton SmartWare firmware and the device should run on the “latest 6.X firmware”.
- Trinity Firmware/Devices are NOT supported
- The device must be local to 3CX, in the same subnet and/or locally routed subnet (including site to site VPN)
This guide focuses on the setup of ISDN BRI (basic rate interface). If you are looking for another technology:
- SDN E1/T1/S2M go here: Patton ISDN E1/T1
- Analog FXO go here: Patton Analog FXO
- Analog FXS soon to follow: Patton Internal Analog FXS
Step 1: Add and Choose Device
Navigate to “SIP Trunks” within the 3CX Management Console and select “Add Gateway”:
- Select Brand: Patton
- Select model/device: Patton ISDN BRI
- Number of Physical PSTN Ports on device: The amount of PRI ports the device has in total (not how many ports are going to be used of those)
- Main Trunk No: Define the number of your ISDN lines which should act as catch all destination. Commonly your most important number of all.
- Press “OK” to save the device.
Step 2: PSTN Line Setup
Now you need to define some device and line specific options:
- Registrar: Enter your Patton BRI device’s IP address.
(the IP address will be set to static in case DHCP is being used)
- Subnet Mask: Enter your Network Mask size.
(if network topologies requires routing informations such as default routes, see here how to add the default route to a Patton device).
- Tone Set: Define in which country your are using this device. If the country is not listed request from your telco the used tone set of your line.
- Number of SIM Calls: Define how many ISDN ports are going to be used. This might be equal to the amount of physical PSTN ports the device has or less. For each port been used enter the reflecting value below:
1 Port enter 2 SIM Calls
2 Ports enter 4 SIM Calls
3 Ports enter 6 SIM Calls
and so on.
Step 3: Port Configuration
Navigate to the “Options” tab and in the section “PSTN Gateway Options”. In this section define how calls should be placed to the PSTN network.
- BRI Q921 Protocol: Options are “Point-To-Point” or “Point-To-MultiPoint” depending on the type of the BRI outlets.
- Hunting Mode: As all BRI ports will be placed in a hunt group. Select how the Patton device should allocate the ports while placing outbound calls. Options are: “Normal” (always start from the first port, first channel) or opt to take a “Cyclical” approach (spreading the calls across all ports evenly in a Round Robin manner). Note: ports that are already in use will be skipped and the next available port will be used.
Step 4: Upload Configuration
By pressing the “Generate config file”, the 3CX Management Console will directly open the web interface of the Patton gateway on the “Import Configuration” page (e.g. http://192.168.9.98/imp-cfg.html). A configuration file is automatically downloaded which then needs to be saved and uploaded onto the Patton device by using the browse and import button.
The device will reboot in order to apply the configuration. After this the “Port/Trunk” status on the Management Console should change from RED to GREEN.
Step 5: Add Inbound Rules
To create “Inbound Rules” read Chapter 12 of the admin manual: Inbound Rules - Routing incoming calls.
Step 6: Add Outbound Rules
To create “Outbound Rules” read Chapter 13 of the admin manual: Outbound rules - Routing outgoing calls.