Recent content by 3CX_AUS

  1. Freshdesk CRM Integration with 3cx Stopped Working

    Speaking of Types - is there a way to set a custom Type in the 3CX CRM Integration, to match to custom type in Freshdesk?

  2. Freshdesk CRM Integration with 3cx Stopped Working

    Found the issue - it was related to Priority being required to create tickets. Removed this requirement and good-to-go.

  3. Freshdesk CRM Integration with 3cx Stopped Working

    This is also happening to us - any fix?

  4. contact from phonebook is not displayed during outbound call

    Would anyone happen to know the parameter for this change in the xml file so we can update the setting for all Yealink phones?

  5. contact from phonebook is not displayed during outbound call

  6. Inbound Caller ID

    Please see attached Caller Number/ Filed Mapping

  7. Inbound Caller ID

    Australian caller here. Trying to ensure Inbound Calls are stripped of their 614XX XXX XXX and display only as 04XX XXX XXX Current caller ID inbound settings: source: +61(.*) replace: 0\1 Unfortunately, this is not working - perhaps it could be something to do with the: Caller Number/Name...

  8. Solved MOH during Call Group

    Resolved by setting up welcome IVR and calling ring group after 1 second of no response

  9. Solved MOH during Call Group

    Greetings, Is it possible for this scenario to be setup: Incoming Call > *Plays 'welcome_moh' while calling Call Group* (instead of generic line_trilling). Thank you,
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