3CX User Manual
Take the PBX Express
Your PBX, Your Cloud, ready in minutes
Zero Admin
With the new Dashboard
Bulletproof Security
With SSL certs and NGINX
Install on $200 Appliance
Intel MiniPC architecture
New, Intuitive Windows Client
More themes, more UC
More CRM Integrations
Scripting Interface to add your own
Improved Integrated Web Conferencing
iOS and Android apps included
Run On-Premise or in the Cloud
Google, OVH, Windows & Linux

3CX User Manual

The User Manual explains how you can take advantage of all features that 3CX has to offer. 3CX includes a powerful client for Windows, Mac, iOS and Android which allows you to stay connected from anywhere and manage your calls with a few clicks.

This index applies to 3CX v15. For the version of v14 go here.

Installing & Configuring 3CX

Make, Receive & Transfer Calls

Checking & Managing Voicemail

Organizing Conference Calls and Online Meetings

Presence & Switchboard

  • Using Presence/Status – What is the Presence Function, how to set it and use it.
  • Switchboard – What is the Switchboard and how to use it with the 3CX client for Windows.
  • Manage queue calls – Control queue calls in real time with the 3CX client for Windows.
  • The Receptionist View – What is it and how to manage incoming calls with the 3CX client for Windows.

Phonebook, Recording, Dial Codes

Instant Corporate Chat

  • Instant Chat – Communicate with your colleagues via chat.

Managing Calls from your CRM