Save employees time and improve the customer experience with the 3CX Call Flow Designer (CFD). The user-friendly, visual app allows you to easily create strategic call flows and voice applications so that agents can more efficiently handle calls and customers can get to where they need faster. Advance your phone support structure and delight customers with a professional support portal. Create rules for call routing based on customer type, time of day and more so that no call goes unanswered. What’s more, authentication and credit card components ensure that security and privacy are taken care of.
Ready to use call flow
building blocks
Automate responses using
Text to Speech
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