Recent content by a.confalonieri

  1. 3CX - Zendesk integration

    Yes we have been testing calls, on Zendesk however the ticket is not opened. So to rule out that it is a 3cx problem I wanted to know if there is a log where I can see if the integration is active and the contact goes to crm.
  2. 3CX - Zendesk integration

    Good morning, for a client of ours we have enabled 3CX integration with Zendesk. The 3CX PRO PBX is installed on one of our VMs in the cloud and is updated to the latest version (18.0 Update 7 Build 312). The integration seems to be working, the Test on 3CX is successful (This is the result: CRM...