Recent content by AlanBSH

  1. Call Control Events - How To Receive Notifications

    If I am using the free hosted version of 3CX for testing, can it be installed there? (18.0 Update 4 (Build 965)) or does VoiPTools require a premise based installation. From the docs, it appears you needed shell access to the 3CX server to install the tools.

  2. Call Control Events - How To Receive Notifications

    Hey Matthew, thanks for your response. I tried to engage with the VoipTools teams via the chat widget but my understanding is the VoipTools API does not have any available documentation unless you install another VoipTools product on your 3CX server - Relay Agent. Is that true? Webchat #2488.

  3. Just spun up a new hosted instance of 3CX - Can't login as manager

    The username/password I set-up aren't working. Is there a specific process to login as an administrator? I can see my "system" up when logged into https://portal.3cx.com/. Thanks!
    • AlanBSH
    • Thread
    • hosted 3cx
    • Replies: 2
    • Forum: SMB

  4. Call Control Events - How To Receive Notifications

    Hello, we have a hosted 3CX system and are integrating with an AI solution that needs to be informed of when an agent accepts a call, when an agent transfers (or conferences the call) and when an agent or customer ends a call. Is there a way to capture these call events from our 3CX platform...
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