Recent content by AlanHoward

  1. Exchange Calendar Status

    Hi I need some help to understand this part on the requirement is an Office 365 plan and user login credentials with “Global Administrator” privileges. So it means that I need to use an O365 account with admin rights to do so? This is because our O365 admin has some concern over giving admin...
  2. Exchange Calendar Status

    Yes, not willing due to security concern
  3. Exchange Calendar Status

    Yes, I am using Office 365. The only way to make Office 365 integration work require mine O365 admin to create an "admin" impersonated O365 account?
  4. Exchange Calendar Status

    May I check for the 3CX Phone System, to monitor the status in MS Outlook and automatically change the status of the extension. My understanding is to configure the synchronization of 3CX Phone System with Microsoft Exchange. First, we need to “Create an Impersonated Microsoft Exchange User...
  5. Solved Slow push notifications to 3cx App (IOS & Android)

    We have kinda of resolved the push notifications issue after switching the internet line. Some how the particular router and internet line spent a long time to resolve dns which caused the notifications to be delayed.
  6. Solved Slow push notifications to 3cx App (IOS & Android)

    Hi, does it mean the extra ports we open caused the push notifications issue?
  7. Solved Slow push notifications to 3cx App (IOS & Android)

    Hi Frederick I have checked that we are using the latest iOS Push certificate. We are not using the SIP ALG. However, still unable to resolve the push notifications on the phone app. We are only able to receive notifications immediately if the app is open on the screen. Otherwise, it will take...
  8. Solved Slow push notifications to 3cx App (IOS & Android)

    Hi Frederick May I check for no 1 to 4, if the push notifications appears on windows 3cx application instantly. Can I double check if I still need to check these settings? Any idea if these settings will differ for push notifications to 3cx Android and 3cx ios apps?
  9. Solved Slow push notifications to 3cx App (IOS & Android)

    Hi Frederick Thanks for your reply. I am using 2 user's 3CX normal account and encounter this problem. It's the latest version but does it affect Android too? Local setup on Linux No deskphones
  10. Solved Slow push notifications to 3cx App (IOS & Android)

    Hi all, we are setting up the new 3cx phone system. The setup went well but we are having issue with PUSH notifications to 3CX soft client (IOS & Android), as the notification appears very slowly compared to the 3CX application on Windows laptop which receives notifications instantly. In...