Recent content by alessio.pivato

  1. Forwarding to queue in case of DND

    Hello and thanks for the reply. I confirm that the target queue agents are logged in correctly. Despite this I keep getting that message. Alessio

  2. Forwarding to queue in case of DND

    Good morning, I need to understand a problem. I have set in each extension that in case of DND set as status, the call is forwarded to a queue (with different agents). Setting it this way the call is not forwarded and gives the message "Call queue with agents not available". I specify that the...

  3. Snom D7XX Custom Template

    Hi! I would need to use a custom template (the only change is the Perm_Flag on the ringtone) so that each user can change the ringtone to his liking from the Snom settings. I duplicated the default template snom_ph.xml but I don't understand how to make it work. Thank you in advance. Alessio

  4. Provisioning Gigaset N870 VI

    Good morning, I'm trying to carry out provisioning tests with a Gigaset N870 Virtual Integrator PRO VM, has anyone ever used it combined with 3CX? It has the same interface as a normal N870 IP PRO, I connect it to the DECT section of the 3CX by matching the N870 model and the mac address of...
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