Recent content by alexander12323232

  1. Department admins can see and add users from ALL departments when managing queues – privacy/compliance issue

    Thanks for the suggestion, but Multi-Company mode is unfortunately not an option for us – for several reasons: 1. Microsoft 365 integration: This is the complete showstopper. We operate a single Microsoft 365 tenant that contains multiple business entities, and we rely on the M365 SSO...
  2. Department admins can see and add users from ALL departments when managing queues – privacy/compliance issue

    Hi all, we're running a 3CX instance with multiple departments, where each department is intentionally set up as a separate, self-contained area. In our setup, this separation isn't just organizational – it's a privacy and compliance requirement, since the departments represent different...