Recent content by amraa_kaze

  1. Elastix can't see the dialed number

    Hello. When getting calls in agent console, elastix sometimes can't detect what number the call is coming from. When I check the database, in call_entry table callerid is "unknown". Any idea what might be causing this?

  2. Elastix 2.5 Call Recording Location Change

    In Elastix 2.5, it's creating folders for each day to store recordings in. I don't know how to configure so that it only saves into /var/spool/monitoring without creating extra folders (like elastix 2.4). Is it possible?

  3. Question about queue

    When all of the agents in the queue are either on call (busy), if new callers call, they are placed in a waiting queue. But when this happens, the caller's money is running or minute is running or however you say it - they are losing money. Is it possible to configure such that they still get in...

  4. Question about queue

    When all of the agents in the queue are either on call (busy), if new callers call, they are placed in a waiting queue. But when this happens, the caller's money is running or minute is running or however you say it - they are losing money. Is it possible to configure such that they still get in...

  5. Trunk configuration

    Hello. I can't configure my trunk on elastix. My credentials work on softphone software (X-Lite) fine, but I don't know how to convert the configs to elastix. Things X-Lite asks for to successfully register are: USER DETAILS User ID: +9767577#### Domain: mobileoffice.mn password: ######...
See more
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom